What are the responsibilities and job description for the Mission Specialist - Networking/Linux position at Ignite Retail Technology?
We’re hiring Mission Specialists—technical problem solvers with deep Networking and Linux expertise who can adapt to any challenge. This is a small, highly skilled team we deploy to tackle the organization’s toughest technical problems. You’ll bring strong core IT skills, and we’ll train you across Software Quality Assurance (QA), Technical Support, and Customer Relationship Management (CRM) so you can operate cross-functionally and deliver results in any environment.
What You’ll Do
- Troubleshoot and maintain network and Linux-based systems in POS/back-office environments
- Configure and secure network infrastructure (firewall rules, routing, diagnostics)
- Deploy and support software/hardware for clients
- Rotate through QA, Support, and CRM roles to expand your skills
- Document solutions to help the whole team
What We’re Looking For
Must-Have
- Proven networking experience, including LAN/WAN configuration, firewall rules, subnetting, and solid understanding of the OSI model
- Proficiency with network diagnostic tools (wireshark, tcpdump) and route table management
- Strong Linux administration skills
- Excellent problem-solving abilities and clear written/verbal communication
- Based in — or willing to relocate to — Twin Falls, ID
Nice-to-Have
- Experience with SQL, TypeScript, POS systems, or Software Quality Assurance testing
Why Join Ignite
- Elite impact team — Join a select, high-skill group trusted to handle critical, high-stakes challenges
- Real career growth — Build a modern tech career in cloud, QA, and loyalty/CRM—right here in Twin Falls
- Structured development — Clear path: 1-month ramp 6-month rotations, with targeted training & certifications
- Earn as you advance — Pay increases and public recognition at certification milestones
- Modern toolkit — Hands-on with Linux, advanced networking, AWS, JIRA, and more
- Culture that ships — Bias for action, stellar quality, and total trust—your work is seen, valued, and supported
About Us
Imagine a rocket launch: the countdown hits zero, a shower of sparks ignites the boosters, releasing the enormous potential of the fuel in the boosters, and a spacecraft hurtles into space at over 25,000 miles per hour. At Ignite Retail Technology, we harness this same explosive power. We've developed the planet's most intelligent retail technology suite with a singular mission: to ignite your retail business's potential and launch retailers into the future at unprecedented velocities.
Our Values
At Ignite Retail Technology, we are driven by an entrepreneurial spirit that fuels our mission to empower retail entrepreneurs with secure, intelligent tools. Our values are the foundation of our culture, guiding every decision we make and every action we take.
- Bias for Action: We value initiative and hustle. At Ignite, waiting is not an option; we act decisively, making well-informed decisions quickly. Our team members are go-getters who believe in turning ideas into action.
- Listen, Learn, and Innovate: Innovation is at the heart of Ignite. We are perpetual learners, always seeking to understand, improve, and innovate. We listen to our customers, learn from the best, and aren't afraid to challenge the status quo to create simpler, more efficient solutions.
- Above and Beyond Customer Service: Our customers' success is our success. We don’t just meet expectations; we exceed them. We anticipate needs, communicate proactively, and ensure every interaction leaves our customers confident and delighted.
- Stellar Quality: Excellence isn’t a goal—it’s our standard. We set the bar high, focusing on precision, detail, and continuous improvement. Quality is non-negotiable, and we take pride in delivering nothing short of the best.
- Total Trust: Trust is earned through consistency, transparency, and integrity. We do what we say and own the results, fostering a culture of accountability and openness. Our team is built on mutual respect, where everyone’s voice is heard and valued.
Employment Practices
Ignite Retail Technology is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected under applicable law.
All offers of employment are contingent upon the successful completion of a background check and drug screening, in accordance with compliance requirements for our industry, as well as state and federal laws.