What are the responsibilities and job description for the Inside Sales Specialist position at Igg Screen Printing?
IGG Screen Printing is a family-owned business based in Oklahoma City, with over 10 years of experience providing professional screen printing and custom graphics services. We specialize in delivering high-quality screen printing, embroidery, digital printing, laser engraving, and custom team uniforms to meet a variety of customer needs. As one of Oklahoma's leading screen printing and embroidery companies, our dedicated team takes pride in exceptional customer service and ensuring every order exceeds expectations. Our mission is to provide competitively priced, high-quality products while upholding our commitment to outstanding service and craftsmanship.
This is a full-time on-site role for an Inside Sales Specialist located in Oklahoma City, OK. The Inside Sales Specialist will focus on lead generation, cultivating relationships with potential customers, and managing customer accounts. Responsibilities include identifying sales opportunities, ensuring excellent customer service, and achieving satisfaction by addressing client needs. The role demands effective communication and the ability to collaborate with other team members to drive sales growth and provide tailored solutions for customers.
- Proficiency in Inside Sales and Lead Generation to identify and nurture prospective clients
- Strong Customer Service and Customer Satisfaction skills to build lasting relationships and meet client needs
- Excellent Communication abilities to interact effectively with customers and team members
- Self-motivation, attention to detail, and problem-solving skills
- Previous experience in a sales or customer service role is highly preferred
- Familiarity with the screen-printing or embroidery industry is a plus, but not required