Site Quality Manager

Job Summary

Are you ready to lead quality excellence and ensure the highest standards across manufacturing operations?

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Food Ingredients: Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers.

The Quality Control Manager role is based in Memphis, TN, in an on-site setting. Be part of a collaborative, detail-oriented, solution-focused team where together we can achieve greatness and make a real impact.

Your potential is our inspiration.

Where You’ll Make a Difference

• Lead and manage the Quality Control (QC) laboratory, overseeing daily operations, team performance, and resource allocation
• Establish, maintain, and continuously improve quality control systems, policies, and procedures to ensure compliance with internal and regulatory standards
• Define and implement sampling plans, testing methods, and laboratory protocols for raw materials, in-process materials, and finished products
• Direct QC testing activities and ensure accurate, timely analysis, documentation, and reporting of results
• Ensure compliance with Good Manufacturing Practices (GMP) and regulatory requirements across all laboratory and production support activities
• Partner with manufacturing, engineering, and supply chain teams to define and maintain quality standards and resolve quality-related issues
• Lead Root Cause Analysis (RCA) investigations and implement corrective and preventive actions for quality and food safety events
• Oversee food safety programs, including environmental monitoring, facility inspections, and issue mitigation (e.g., facility breaches, contamination risks)
• Lead customer audits, internal audits, and regulatory inspections, ensuring readiness and successful outcomes
  
  

What Makes You The Right Fit

• Bachelor’s degree in Chemistry, Biology, Food Science, or a related scientific discipline
• 10 years of experience in quality control, quality assurance, or laboratory management within food, beverage, or chemical manufacturing environments
• Demonstrated experience managing QC laboratories, teams, and testing programs
• Experience with Safe Quality Food (SQF) audits and certification processes
• Strong knowledge of quality control methodologies, laboratory testing methods, and GMP requirements
• Experience leading Root Cause Analysis (RCA) and continuous improvement initiatives
• Proven ability to manage multiple priorities in a fast-paced manufacturing environment
• Strong communication and collaboration skills across cross-functional teams
• Ability to analyze data, interpret results, and make data-driven decisions
  
  

How Would You Stand Out?

• Experience leading food safety or environmental monitoring programs
• Knowledge of regulatory frameworks and customer audit expectations in food manufacturing
• Demonstrated ability to drive process improvements and quality culture initiatives
  
  

Why Choose Us?

• Opportunity to work in a global, innovation-driven organization
• Collaborative and inclusive team environment focused on excellence
• Exposure to end-to-end manufacturing and quality operations
• Career growth and development opportunities
• Access to a comprehensive benefits package including medical, dental, vision, 401(k) with company contribution, paid parental leave, vacation, holidays, and an annual bonus.
• Ability to make a meaningful impact on product quality and food safety standards
  
  

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more