Marketing & Design Services Lead

Marketing and Design Services Lead

Reports to: VP of Channel Sales and Marketing

Supervises: N/A

Summary Statement: The Marketing and Design Services Lead supports day-to-day marketing production for IFB Solutions and business units.

Essential Job Functions

• Partner with internal teams to clarify objectives, audience, message, and constraints; write short creative briefs and set realistic timelines.
• Recommend formats (one-pager, brochure, slide deck, email, social, website block, display) and share early options for alignment.
• Draft concise, on-brand copy; build layouts using approved templates in Adobe InDesign/Illustrator/Photoshop and PowerPoint.
• Use stock libraries, AI tools, and basic custom graphics; capture basic photography with an IFB-provided camera.
• Prepare print-ready files with correct specs and color profiles; ensure accessibility basics (type, contrast, hierarchy, alt text).
• Populate website templates with images and copy; coordinate with web partner or IT on functional issues.
• Manage the marketing ticketing system: intake, triage, status updates, and closure; fulfill requests for branded apparel, business cards, and nameplate orders.
• Collaborate with vendors for design overflow, photography, videography, PR, print, and ad-specialty; obtain quotes, issue POs, manage proofs, and approve invoices.
• Track purchases, process expense reports, and maintain the approved annual budget with monthly progress and variance reporting.
• Reorganize and maintain working/final files and the photo/video asset library with consistent naming, tagging, and rights tracking.
• Prepare signage, handouts, displays, and presentations for events, tours, and internal meetings; provide onsite support as needed.

Marginal Job Functions

• Assist other personnel as time and knowledge permit.
• Participate in training and meetings as requested.
• Perform other duties as assigned.

Skills, Knowledge, and Abilities

• Must be able to scope requests, set expectations, and communicate status clearly.
• Must have strong page-layout skills for longer-form materials, clean writing, and copyediting.
• Must have a working knowledge of Adobe InDesign, Illustrator, Photoshop, and PowerPoint.
• Basic photography and image editing and comfort using AI tools for copy and imagery is required.
• Basic print and ad-specialty production knowledge, including specs, proofs, and vendor coordination is required.
• Must be organized, detail-focused, and receptive to feedback and favor on-scope delivery over perfection.
• Must be able to lift up to 50 pounds and sit, bend, stoop, and stand as needed.
• Must be able to travel up to approximately 10% and be available for some after-hours events.
• This is a hybrid role with required in-office time for receiving, production, and event support. In-office needs may arise without prior notice. Any out-of-town travel will have significant notice.

Education and Work Experience

• A degree in graphic design, marketing, advertising, communication, or similar is required.
• 1-3 years of relevant experience is preferred.
• Introductory photography skills with a basic grasp of lighting techniques is preferred.

ISO 5.3 Organizational Roles, Responsibilities and Authorities

IFB employees have the responsibility and authority to ensure to produce first-quality products that meet customer requirements.

EEO Statement

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. IFB Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, and disability or genetics.