What are the responsibilities and job description for the Field Service Technician position at IES Infrastructure?
Job Title: Field Service Technician (Columbus, GA) Southern Rewinding
Job Summary:
The Field Service Technician is responsible for repairing various types of electro-mechanical equipment in the field, including pumps, motors, blowers, and other rotating equipment. The technician will provide on-site, turn-key services to customers, performing both mechanical and electrical troubleshooting, conducting repairs, and ensuring the proper functioning of equipment.
Essential Duties & Responsibilities:
- On-Site Services: Provide on-site turn-key services, performing disassembly, inspection, and reassembly of various rotating equipment such as pumps, centrifugal and submersible motors, gear reducers, electric motors, and blowers.
- Tolerances & Testing: Set and adjust tolerances for bearing fit, motor connections, and perform motor testing to ensure optimal performance.
- Lifting Equipment Operation: Safely operate forklifts, hoists, cranes, and other lifting equipment to move and install large equipment.
- Equipment Removal & Installation: Perform field service tasks such as the removal and installation of pumps, electric motors, and other rotating equipment.
- Troubleshooting: Diagnose and troubleshoot mechanical and electrical issues within control and pumping systems, ensuring issues are identified and resolved efficiently.
- Service Reports: Complete detailed service reports outlining work performed, equipment condition, and any recommendations for future maintenance or repair.
- Safety Compliance: Adhere to all safety policies, practices, and procedures; report any unsafe activities or conditions promptly.
- Field Automation Systems: Use field automation systems to track service activities and equipment status.
- Additional Services: Perform vibration analysis, laser alignment, and on-site balancing of equipment as necessary.
Specific Qualifications
Experience, Skills & Qualifications:
- Experience:
- Minimum of five (5) years of experience in rotating apparatus field repair, including AC and/or DC electric motors, pumps, blowers, etc.
- Experience in an electric motor/job shop environment is highly preferred.
- Strong troubleshooting skills in both mechanical and electrical systems.
- Preferred knowledge of electrical and mechanical theory, vibration analysis, and laser alignment techniques.
- Availability: Must be available for on-call work and overtime when required.
- Skills:
- Proficient in troubleshooting and diagnosing mechanical and electrical issues.
- Ability to perform vibration analysis, laser alignment, and balancing.
- Strong communication skills for interacting with customers and completing service reports.
- Licensing: Valid driver’s license required (local only, within 150 miles). Overnight stays are rare.
Physical Demands:
- Physical Activity:
- Regularly required to stand, walk, use hands for handling or feeling, and reach with hands and arms.
- Frequently required to climb, balance, and kneel.
- Occasionally required to sit, stoop, crouch, or crawl.
- Frequent lifting and moving of up to 300 pounds with mechanical assistance.
- Vision: Specific vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus.
Work Environment:
- The work environment is dynamic and can include exposure to moving mechanical parts, fumes, airborne particles, and electrical hazards.
- Noise levels in the work environment may vary from moderate to loud
This role is crucial for ensuring that our customers' equipment operates at peak performance. The successful candidate will be able to work independently, diagnose complex mechanical and electrical issues, and ensure that repairs are completed safely and efficiently.
Company Overview
Why IES Infrastructure?
IES Infrastructure offers competitive salaries. But, if you make your employment decision based on salary only, you’re overlooking other significant factors – work environment and employee benefits. We offer a friendly, team-work environment with opportunities for continuous development and career advancement. We also offer a comprehensive benefits package that provides real protection for you and your family.
- Health & dental insurance
- Group life & accidental death & dismemberment insurance
- Supplemental life insurance
- Voluntary accident insurance
- Company Paid Disability insurance (short and long-term)
- Vacation and holidays
- 401k
Company Culture
Commitment to Excellence – Consistently exceeds expectations.
Honesty and Integrity – Strive to do what is right and do what we say we will do.
Safety – Create a safe working environment in all operating locations.
Respect -Honor the rights of all involved.
Communication – Communicate clearly and directly with all involved.
Employee Satisfaction – Create employee opportunities for growth and development.
Innovation and Creativity – Apply creative ingenuity to make us better, faster, and first.
Resiliency – No obstacle will stop us from accomplishing our goals.
Teamwork – Above all else, work together as one team and one group of professionals.
All positions require customer focus with a service-oriented attitude as well as attention to detail with excellent verbal and written communication skills. Ability to adapt to changes in daily activities is essential. Ability to travel and work overtime/weekends, as needed, to meet customer and in-house demands. All applicants must pass a background check and drug/alcohol screening and must have a clean driving record.