What are the responsibilities and job description for the Service Plumbing Area Manager position at IES Holdings, Inc.?
General Job Description:
Company Overview:
Our commitment to our employees is reflected by our actions:
Bayonet Plumbing, Heating, and Air Conditioning, a division of IES is looking for a successful and driven professional to take on the role of Plumbing Service Area Manager.
The Area Manager will plan and oversee the daily operations of the service area to ensure Bayonet goals and objectives are achieved.
Key Responsibilities:
The Area Manager will plan and oversee the daily operations of the service area to ensure Bayonet goals and objectives are achieved.
Key Responsibilities:
- Hire and increase retention levels for Plumbing Service Technicians.
- Manage five or more technicians, ensuring their efficiency and effectiveness.
- Review technician performance and daily calls for accuracy.
- Guide service technicians and elevate their level of customer service.
- Assist in diagnosing and resolving various residential plumbing issues.
- Address and resolve customer inquiries and service-related issues promptly.
- Assist in managing inventory to ensure ready availability of parts and equipment.
- Uphold all safety standards.
- Adhere to all Departmental policy and procedures.
Qualifications:
- Demonstrated experience as a Plumbing Service Manager or in a similar leadership role for two years or more.
- Thorough plumbing service experience.
- Exceptional customer service and communication skills.
- Proficiency in inventory management.
- Strong diagnostic and problem-solving skills.
- Knowledge of plumbing industry safety standards and regulations.
- Clean driving record, ability to pass a background check and pre employment drug test.
Company Overview:
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.
Our commitment to our employees is reflected by our actions:
- Safety is Priority One – and our record shows it
- Competitive Pay
- Company 401K plan with Employer Contribution Match
- Company Paid Time Off
- Company Paid Life Insurance
- Choice of Medical Coverage including Prescription and Short Term Disability Plans
- Choice of Dental and Vision Coverage
- Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
- Auto and Home Insurance Discount Programs