What are the responsibilities and job description for the Senior Field Engineer Security position at IES Communications?
Job Summary:
The Senior Field Engineer - Security Systems is a highly experienced professional responsible for leading advanced programming, installation, and troubleshooting of security systems (Card Access, CCTV, CATV, and Intrusion systems) in accordance with manufacturer requirements, engineered drawings, and project specifications. This role acts as a technical leader, mentor, and subject matter expert in the field, ensuring project success through quality assurance, innovation, and strong customer relationships.
Job Duties and Responsibilities:
Project Leadership: Takes ownership of technical aspects of projects, providing mentorship and advanced support to field staff, technicians, and project managers. System Integration: Programs and integrates complex security systems across various platforms, ensuring seamless functionality and customer satisfaction. Technical Expertise: Diagnoses and resolves advanced equipment problems, providing expert troubleshooting and system optimization in both new and existing installations. Quality Assurance: Performs in-depth quality checks, tests all equipment functionality, and oversees project punch lists for final delivery. Documentation: Develops and reviews advanced system drawings, specifications, and technical submittals. Creates and approves shop drawings, as needed. Customer Interaction: Collaborates directly with customers to provide demonstrations, explain system functionality, and ensure alignment with project goals. Innovation and Process Improvement: Leads efforts to innovate and improve installation practices, system configurations, and project workflows. Training and Mentorship: Trains and mentors junior field engineers and technicians, fostering skill development and career growth within the organization. Sales and Pre-Sales Support: Partners with sales teams to provide expert input for system demonstrations, technical clarifications, and feasibility evaluations during project scoping. Team Collaboration: Works both independently and collaboratively with cross-functional teams, supporting both in-house and field-based activities. Other Duties: Handles additional responsibilities as assigned, supporting branch and company objectives.
Physical and Mental Requirements:
Leadership and Problem-Solving: Must exhibit exceptional leadership, problem-solving, and decision-making skills, with the ability to handle complex projects independently. Attention to Detail: Demonstrates precision and thoroughness in technical tasks, documentation, and customer interactions. Customer Focus: Must have outstanding communication skills, capable of building trust and maintaining strong customer relationships. Adaptability: Must be flexible, self-motivated, and able to manage competing priorities in a fast-paced environment. Travel: Willingness to travel as needed within branch and regional territories. Tools: Must be proficient in the use of all tools outlined for Field Engineer II, with additional expertise in specialized diagnostic and testing tools required for advanced system integrations. Education, Certification, License, and Skill Requirements: Education: High School diploma or GED required; Bachelor's Degree preferred. Experience: Minimum of 7-10 years of experience in commercial Security Systems installation and integration (Card Access, CCTV, CATV, and Intrusion systems). Technical Skills: Advanced proficiency in Microsoft Office (Word, Excel, MS Project), CAD software, and other relevant platforms. Certifications: Must hold certifications from leading security system manufacturers; additional certifications such as NICET, BICSI, or equivalent are highly preferred. Driving Standards: Must meet the company's minimum driving standards. Project Management: Proven ability to manage complex projects from inception to completion, including scope definition, task scheduling, and final customer turnover. Min USD $53.00/Hr. Max USD $56.00/Hr.
Qualifications
Physical and Mental Requirements:
Leadership and Problem-Solving: Must exhibit exceptional leadership, problem-solving, and decision-making skills, with the ability to handle complex projects independently. Attention to Detail: Demonstrates precision and thoroughness in technical tasks, documentation, and customer interactions. Customer Focus: Must have outstanding communication skills, capable of building trust and maintaining strong customer relationships. Adaptability: Must be flexible, self-motivated, and able to manage competing priorities in a fast-paced environment. Travel: Willingness to travel as needed within branch and regional territories. Tools: Must be proficient in the use of all tools outlined for Field Engineer II, with additional expertise in specialized diagnostic and testing tools required for advanced system integrations. Education, Certification, License, and Skill Requirements: Education: High School diploma or GED required; Bachelor's Degree preferred. Experience: Minimum of 7-10 years of experience in commercial Security Systems installation and integration (Card Access, CCTV, CATV, and Intrusion systems). Technical Skills: Advanced proficiency in Microsoft Office (Word, Excel, MS Project), CAD software, and other relevant platforms. Certifications: Must hold certifications from leading security system manufacturers; additional certifications such as NICET, BICSI, or equivalent are highly preferred. Driving Standards: Must meet the company's minimum driving standards. Project Management: Proven ability to manage complex projects from inception to completion, including scope definition, task scheduling, and final customer turnover Minimum Years of Experience 2-4 License Required No Minimum Education High School Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8 billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply
EEO Statement
PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance. IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish
Salary : $53 - $56