What are the responsibilities and job description for the Crew Lead - Structured Cabling -100% travel position at IES Communications?
The Crew Lead - Structured Cabling is responsible for leading and supervising field installation crews on voice, data, and structured cabling projects. This role serves as the primary on-site coordinator, ensuring installations are completed safely, efficiently, on schedule, and in accordance with company and customer quality standards. The Crew Lead provides technical guidance, oversees daily activities, maintains project documentation, and serves as the primary customer contact at the job site.
Key Responsibilities
Crew Leadership & Supervision
- Lead and manage installation crews on structured cabling projects.
- Provide training, coaching, and technical guidance to team members.
- Monitor employee performance and communicate concerns to the Project Manager when necessary.
- Conduct and document weekly safety meetings.
- Ensure compliance with company policies, customer requirements, and safety standards.
Project Execution & Coordination
- Coordinate daily activities with the Project Manager and Project Lead.
- Monitor productivity and project progress to ensure work is completed on time and within budget.
- Assist with planning work assignments and resource allocation.
- Ensure efficient execution of installation activities and project milestones.
Documentation & Administration
- Complete all required company and project documentation accurately and on time.
- Process timesheets, work orders, material transfers, tool transfers, and change orders.
- Maintain accurate project records and job documentation.
- Prepare and update red-lined as-built drawings.
Quality Control & Technical Support
- Conduct quality inspections to ensure installations meet company and customer standards.
- Coordinate moves, adds, changes, and voice/data cross-connect activities.
- Troubleshoot and resolve technical issues in the field.
- Demonstrate advanced technical knowledge of structured cabling systems and installation practices.
Customer Relations
- Serve as the primary on-site point of contact for customers.
- Address customer questions and concerns professionally and promptly.
- Attend customer, construction, and facility meetings as required.
- Maintain positive relationships with customers and project stakeholders.
Safety & Process Improvement
- Promote and enforce all company and customer safety requirements.
- Ensure crews follow established safety procedures and best practices.
- Identify opportunities for process improvements and increased efficiency.
- Support company culture, values, and operational excellence initiatives.
Min
USD $30.00/Hr.
Max
USD $35.00/Hr.
Qualifications
Physical and Mental Requirements:
- Regular attendance is mandatory
- The General Superintendent must be self-motivated, positive in approach, and convey an appropriate professional image.
- The General Superintendent must promote the Company culture and mission to all employees, vendors, clients and business partners.
- The General Superintendent must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
- The General Superintendent must also have excellent organizational skills and the ability to develop branch and job processes and best practices.
- The General Superintendent must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
- The General Superintendent must be able to travel within the branch territory and/or regional territory as needed.
- The General Superintendent must possess the ability to learn and teach the Company and customer project management systems.
- The General Superintendent must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
- Must be able to stand and walk very large job sites regularly.
- The General Superintendent must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.
Education, Certification, License, and Skill Requirements:
- Prefer a minimum of five (5) years’ experience of supervisory or managerial experience.
- The General Superintendent must have a minimum of three (3) years’ experience as a Lead Communications Technician or similar position.
- The General Superintendent must also have a minimum of five (5) years’ experience in telecommunications or a related technical or construction field.
- Must be proficient with a computer and be skilled with Microsoft Office (Word, Excel and MS Project).
- Must meet Company minimum driving standards.
- The General Superintendent Must have demonstrated verifiable ability to define a project, create a project scope of work, create an estimate, develop detailed associated tasks and manage these to final completion and customer turnover.
- Must be able to use the following trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.
Minimum Years of Experience
6
License Required
No
Minimum Education
High School
Overview
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
Our commitment to our employees is reflected by our actions:
- Safety is Priority One – and our record shows it
- Competitive Pay
- Company 401K plan with Employer Contribution Match
- Company Paid Time Off
- Company Paid Life Insurance
- Choice of Medical Coverage including Prescription and Short Term Disability Plans
- Choice of Dental and Vision Coverage
- Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
- Auto and Home Insurance Discount Programs
EEO Statement
PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.
EEO & Affirmative Action
The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.
View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal
Disability Accommodation
IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.
IES Participates in E-Verify/IES participa en el programa E-Verify
E-Verify Information/ Información sobre E-Verify
English/Español
Right to Work/Ley de Derecho al Trabajo
English/Español
Workplace Type
Traveling
Salary : $30 - $35