What are the responsibilities and job description for the Junior Salesforce Administrator position at IDT?
Net2phone, a rapidly growing division of IDT, is looking for a Junior Salesforce Administrator to manage the net2phone
Salesforce instance. The perfect candidate will have deep knowledge of managing Salesforce.com instances including creating
process flows, automating tasks and emails, and creating custom reports and dashboards.
We are looking for someone with a creative mind who holds themselves to the highest ethical standards, is driven, and has a
strong desire for personal growth and professional success.
You will serve as a team contributor with the primary system administrator for the Salesforce.com environment with 300 users.
You will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM
platform.
\n- Liaise with leadership from all of our departments as well as subject matter experts to analyze, create, and implement new processes or automate existing one
- Work with custom objects / Apex development
- Ensure basic administrative functions like user account maintenance, reports and dashboards, workflows, and other routine tasks
- Manage data feeds and other integrations
- Top-notch project management skills and a can-do attitude
- Flexibility to meet continuously changing priorities and challenges
- At least one year of experience as a Salesforce.com administrator or developer
- Mastery of Salesforce.com best practices and functionalities
- Background of driving projects to success
- ADM 201 and Developer certifications preferred
- Proficiency in Spanish preferred
- Experience with APEX development is a Plus
- Agile environment experience is preferred
About us: IDT is a Communications and Money Transfer company founded in 1990 and headquartered in Newark, New Jersey. IDT is an industry leader in prepaid communication, money transfer, and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues. Our flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide. Join us!