What are the responsibilities and job description for the Technical Writer position at IDR, Inc.?
IDR is seeking a Technical Writer to join one of our top clients for an on-site opportunity in Lawrenceville, GA. This role involves documenting the IT department’s processes, standards, and internal applications, with a focus on creating clear, accessible, and accurate technical documentation for a variety of audiences within a government jurisdiction.
Position Overview for the Technical Writer:
- Document the Gwinnett County IT department’s processes, standards, and internal applications, developing supporting materials such as strategies, plans, flowcharts, job aids, and product instructions.
- Collaborate with subject matter experts, project teams, and stakeholders to gather technical information and ensure accuracy and clarity in documentation.
- Analyze requirements to determine appropriate documentation formats, scope, and delivery methods suited for both technical and non-technical users.
- Create diagrams, flowcharts, charts, and visual aids to enhance understanding of complex systems and procedures.
- Maintain and update documentation to reflect system and process changes, ensuring consistency and adherence to organizational standards.
Requirements for the Technical Writer:
- Two (2) years of professional technical writing experience.
- Bachelor’s degree in English, Communications, Journalism, Technical Writing, or a related field or equivalent professional experience.
- Proven ability to produce clear, concise documentation for varied audiences, including SOPs, standards, user guides, and technical specifications.
- Experience following best-practice technical writing principles such as those outlined in the Microsoft Writing Style Guide.
- Strong writing, editing, proofreading, and grammatical skills with exceptional attention to detail.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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