What are the responsibilities and job description for the Server Technician position at IDR Inc.?
IDR is seeking a Data Center Technician to join one of our top clients for an opportunity in Phoenix, AZ. This role is within the data center and telecommunications industry, focusing on providing on-site and remote technical support to ensure smooth data center operations. The company environment emphasizes fast-paced, customer-focused service delivery with a focus on technical excellence.
Position Overview for the Data Center/Remote Hands Technician:
- Provide on-site and remote technical support within data center operations
- Install, rack, and cable equipment with precision and efficiency
- Perform cross-connects and support various customer and internal service requests
- Ensure an exceptional customer experience through timely execution of tasks
- Collaborate with team members to maintain data center standards and safety protocols
Requirements for the Data Center/Remote Hands Technician:
- 3 years of experience in Telecommunications or Data Center related field
- Understanding of telecom structured cabling standards
- Understanding of network device deployment
- Understanding of Building Management Systems (BMS) and Branch Circuit Monitoring System (BCMS)
- Must Be Able to: Lift and handle up to 50 pounds, bend, stoop, and stretch as required, climb ladders (up to 16 feet) to reach plenum spaces
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Location/Region: Phoenix, AZ (85025)