What are the responsibilities and job description for the Salesforce Administrator position at IDR Inc.?
IDR is seeking a Salesforce Administrator to join one of our top clients for an opportunity in Memphis, TN. This organization is an industry leader in the non-profit space (household name). The role involves managing and supporting multiple Salesforce applications with an emphasis on security and user management.
Position Overview for the Salesforce Administrator:
- Provide administration support across various Salesforce clouds including Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud.
- Focus on implementing and managing the Salesforce Security Center and Event Monitoring applications to enhance organizational security posture.
- Manage identity and access via integration with Okta, ensuring secure authentication and user provisioning.
- Customize and build Salesforce objects, workflows, reports, and dashboards, and support integration with external platforms.
- Maintain data quality through audits, deduplication, security reviews, and manage user profiles, licenses, and permissions.
Requirements for the Salesforce Administrator:
- 3–5 years of hands-on Salesforce administration experience across multiple Salesforce products.
- Preferred experience with Salesforce Security Center, Event Monitoring, Data Cloud, Sales Cloud, Service Cloud, and Marketing Cloud.
- Experience with integrating Salesforce with Okta for Identity & Access Management.
- Ability to support system testing, deployment, and documentation in accordance with governance policies.
- Strong troubleshooting skills to resolve end-user issues and provide ongoing support via Jira.
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
Location/Region: Memphis, Tennessee
