What are the responsibilities and job description for the HR Services Coordinator position at IDR, Inc.?
IDR is seeking a HR Services Coordinator to join one of our top clients in our client's location. This role is pivotal in providing first-line HR support, ensuring a seamless employee experience by addressing routine HR inquiries and maintaining compliance with HR processes. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the HR Services Coordinator: • Serve as the initial point of contact for HR inquiries, offering Tier 1 support through Workday Help, phone, and email. • Resolve routine HR questions related to pay, benefits, policies, and onboarding, while maintaining accurate case documentation. • Escalate complex issues to Tier 2 or COE partners as necessary, ensuring compliance with HR processes and regulations. • Support compliance tasks, including I-9 verification, background checks, and labor law poster updates. • Contribute to the development of Tier 0 content to enhance employee self-service capabilities.
Required Skills for HR Services Coordinator: • High School Diploma/GED with at least 1 year of related experience. • Proficiency in using Workday or similar HR ticketing tools. • Strong ability to manage multiple tasks simultaneously with moderate complexity. • Excellent communication skills, both oral and written, with the ability to interact effectively with others. • Competence in using Microsoft Office Suite, including Outlook, Word, and Excel.
What's in it for you? Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR? 25 Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row