Branch Manager (Full Time), Denver, CO

Branch Manager (Full Time), Denver, CO

Branch Manager, (Full-Time), Denver, CO

IDN Company: IDN-Acme

Title/Position: Branch Manager

Type of Position: Full-Time

Location: Denver, CO

Leading distributor of door hardware, doors & frames, locksmithing tools, access control systems, video surveillance equipment, and related security products is seeking a full-time employee for a Branch Manager position.

Job Description

Based in Denver, Colorado, the individual in this position is responsible for all aspects of running the facility. The successful manager will drive sales growth, operational excellence, and productivity improvements. Activities range from helping customers by phone or in person and working closely with our outside sales rep to pursue selling opportunities.

Responsibilities Include The Following

• Managing end-to-end branch operations and sales initiatives, providing hands-on leadership for a 2-3-person team
• Driving sales growth, customer acquisition and retention through personalized relationship management
• Cultivating long-term client loyalty by consistently delivering a high-level customer service experience
• Champion customer engagement through all day-to-day sales procedures to include assisting customers by phone, email and in person (counter sales), order processing/returns, pricing/availability requests, quote/bid generation, non-stock quotes, technical/vendor support and more
• Create a proficient partnership with the Outside Sales Representative to pursue selling opportunities
• Develop, maintain and leverage relationships with our manufacturer/vendor representatives within the territory
• Efficient Inventory Control & Management for the territory
• Ensure accurate warehouse and fulfillment operations to include all shipping, receiving, stocking and picking/packing orders
• Hiring, onboarding & training staff members
  
  

Key Working Relationships

• The successful candidate will report to the Operations Manager. The individual will work closely with other staff members and with the local Outside Sales representative and all Dept teams across the organization.
  
  

Requirements

• Must have Management experience with a track record of driving success through decisive, organized leadership and the ability to prioritize high-impact tasks in fast-paced environment
• Experienced in strategic Account Development with a focus on driving sales through personalized relationship management
• An adaptive leader dedicated to driving sales and operational success through active, hands-on involvement
• Strong verbal and interpersonal communication skills
• 5 years of extensive Customer Service experience (distribution industry preferred)
• Proficient in a wide range of modern enterprise technologies, with a strong aptitude for quick technical adoption
• Door Hardware, Locksmith or Access Control experience preferred
• Distribution/wholesale knowledge a plus
  
  

All qualified applicants that apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.

Branch Manager (Full Time), Denver, CO

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