What are the responsibilities and job description for the Inside Sales Representative position at IDN Door & Hardware Sales?
Inside Sales & Account Manager | Commercial Doors & Hardware
Are you looking for a career where your technical aptitude and relationship-building skills are supported by a management team invested in your growth? Does representing a top-of-the-line product suite used in hospitals, schools, and major manufacturing facilities give you the confidence you need to close a deal?
We are a thriving, privately owned distributor of commercial doors, frames, and security hardware. With locations across multiple states and a beautiful regional headquarters in Livonia, we provide a stable, long-term home for professionals who value a strong work culture and a high-demand industry.
Why Join Our Team?
- High-End Product Line: You’ll be selling industry-leading security solutions, from architectural wood doors to electronic keypads.
- Supportive Environment: Work alongside an experienced Project Management team in an on-site, collaborative atmosphere.
- Unlimited Earning Potential: We offer a competitive base salary plus uncapped commission.
- Comprehensive Training: Our product line is expansive, and we are committed to providing the technical training you need to become an expert.
The Role
As an Account Manager, you will act as a primary point of contact for our clients, uncovering new opportunities and maintaining the long-term relationships that drive our business. This is an on-site position at our Livonia facility, focusing on sales prospecting and technical consultation.
You will be responsible for:
- Building and managing a pipeline of commercial projects.
- Collaborating with the technical team to ensure accurate hardware and frame specifications.
- Utilizing CRM tools to manage data and track customer interactions.
- Acting as a reliable, "can-do" resource for customers in high-traffic industries like healthcare and education.
What You Bring to the Table
- Experience: At least 2 years of sales or account management experience.
- Technical Mindset: You enjoy learning the "how" and "why" behind complex products like door handing, strike preps, and security integration.
- Relationship Builder: You have a proven ability to connect with people and turn cold leads into long-term partners.
- CRM Savvy: You understand the importance of data management and are comfortable using CRM software.
- Reliability: You are a dedicated professional who shows up for your team and stays focused on the goal.
Compensation & Benefits
We believe in rewarding talent based on experience and performance.
- Entry-Level (Starting Career): ~50K base salary, with first-year total compensation around 60K including commission.
- Experienced (Proven Track Record): 65K–75K base salary, with total compensation ranging from 85K–95K including commission.
- Benefits: 401(k), Health insurance, Dental insurance, and Paid Time Off (PTO).
Position Details
- Schedule: Monday to Friday (Day Shift)
- Travel: None (100% On-site in Livonia, MI)
- Experience Level: 2 years (Preferred)
If you are ready to take your career to the next level with a company that values its employees as much as its customers, we look forward to hearing from you.
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $55,000 - $65,000