What are the responsibilities and job description for the Slide Attendant position at Idlewild & Soakzone?
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.
We are currently looking for a:
Slide Attendant
Roles & Responsibilities:
Job Duties & Responsibilities:
- Greet customers, assist with questions, and provide an engaging customer experience.
- Positive interactions with guests to ensure that they receive quality service
- Enforce all height and weight rules as they pertain to each attraction
- Tactfully dealing with guests who do not meet ride restrictions
- Operate aquatics attractions (e.g. waterslide) in a safe manner.
- Supervise attractions at all times and ensure all policies, procedures, and safety protocols are being followed
- Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
- Escalate medical emergencies to the proper authorities in a timely and professional manner
- Adhere to Ellis & Associates Standards and Guidelines as they apply to Idlewild & SoakZone
- Participate in park clean up, including but not limited to picking up trash, straightening chairs, cleaning pools, stacking tubes, wiping tables, and pressure washing
- All other duties assigned by leadership
Education and Experience:
- No education requirements for this position
- Previous work experience is not required
Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 16 years of age to comply with Pennsylvania Child Labor Laws
- Ability to work flexible schedule, including evenings, weekends, and holidays
- Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding aquatics safety standards
- Ability to multi-task in an efficient manner, to ensure exceptional customer service
- Must demonstrate a willingness to learn and ability to follow instructions
- Must be guest-focused and work well with other team members and supervisors
- Ability to work independently with minimal supervision
Physical Requirements:
- Ability to stand or walk for extended periods of time
- Ability to swim, wade, and stand (sometimes in moderate currents)
- Ability to frequently kneel, stoop, bend, squat, twist or reach above shoulder-level
- Ability to use hands to grasp, finger, handle, or feel
- Ability to carry, push, pull, lift, and hold objects weighing up to 30 pounds.
Working Conditions:
- Continuous exposure to outdoor aquatics environments
- Continuous exposure to variable outside temperatures, including high heat, direct sun, cold, humidity, dust, rain, and other weather conditions
- Regularly subjected to water and pool chemicals
- Subject to frequent interruptions and requests that may require reprioritization of activities
Working at Idlewild & SoakZone is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Idlewild & SoakZone employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Team member benefits:
Palace Perks & Benefits:
- Flexible schedule
- Ability to cross-train and learn unique skills across various departments
- Free admission to Idlewild & SoakZone and all Palace Entertainment parks on your days off
- Invitations to exclusive company-sponsored employee events throughout the season
We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Idlewild & SoakZone. Apply today!
Do not miss the chance to spark your career now!