Host

Description

Position Summary

The Host serves as the first point of contact for members and their guests in our dining areas. This role is responsible for creating a warm, welcoming atmosphere while managing reservations, coordinating seating, and supporting smooth dining room operations. The ideal candidate is professional, personable, and attentive to detail, with a strong commitment to exceptional member service.

Key Responsibilities

• Greet members and guests promptly and courteously upon arrival
• Manage dining reservations and waitlists using the club’s reservation system
• Coordinate seating to ensure optimal flow and member satisfaction
• Communicate effectively with servers, managers, and kitchen staff
• Maintain an organized host stand and entrance area
• Uphold club standards of etiquette, professionalism, and confidentiality
• Assist with special events, private functions, and member requests
• Address member concerns politely and escalate issues to management when needed

What We Offer

• Competitive hourly pay
• Consistent scheduling in a professional environment
• Opportunities for growth within the club
• Employee meals
• A respectful, team-oriented workplace

Requirements

Qualifications & Skills

• Prior experience in hospitality, customer service, or fine dining preferred
• Excellent communication and interpersonal skills
• Professional appearance and demeanor at all times
• Ability to multitask and remain calm in a fast-paced environment
• Strong organizational skills and attention to detail
• Knowledge of reservation systems a plus
• Flexible availability, including evenings, weekends, and holidays

Physical & Work Requirements

• Ability to stand and walk for extended periods
• Ability to lift up to 25 lbs occasionally
• Comfortable working indoors and outdoors as needed