Network Server Administrator

The Server and Network Administrator works closely with the customers, developers, and application operators and is responsible for creating direction, planning, implementing, and managing servers and networks to facilitate and support the application developers and maintenance personnel. Provide guidance and mentorship to the development and operations teams, offering a high level of support and best practice knowledge to application administrators and developers. The Server and Network Administrator is responsible for ensuring high levels of uptime and availability, and in addition, evaluates and advises on all technology components, such as software and hardware capabilities for servers, networks, systems, and applications.

Lead the integration of various complex enterprise-level servers and networks

Manage and administer servers and networks to ensure system integrity

Plan, design, and implement identified special technology projects

Installing, configuring, and maintaining network hardware (like routers, switches, and firewalls) and software, ensuring network security and performance, troubleshooting connectivity issues, managing user accounts and permissions, performing backups and disaster recovery, and documenting network systems

Oversee the evaluation of system and network performance and recommend improvements

Coordinate the troubleshooting and support calls with internal software engineers and application operators

Manage the preparation of technical and functional documentation for required systems

Implement all servers and network hardware, and system-related security patches and OS upgrades when it is needed

Apply the configurations and security patches to all network devices, such as the routers, firewalls, and switches

Coordinate the completion of Standard Operating Procedures for relevant servers, network hardware, and systems

Perform root cause analysis of complex server system problems and provide corrective action

Proactively monitor backups and server logs

Work through alerts raised by alert software for proactive fixing

Work with a change control policy on any changes

Compile daily, weekly, and monthly reports for the corresponding team leader

Execute duties in accordance with ITIL framework guidelines

Participate in regular and irregular customer/staff meetings, staff training programs, and supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested

Work with the IT Manager to identify single points of failure and to work out Disaster Recovery plans

Make recommendations to the team leader for improving systems and processes

Stay abreast of the latest technology and work with the team leader on potential upgrades

Perform and support other tasks as identified by the Technology Manager

Bachelor s degree in computer science, engineering, or a related field

5 years of server & network admin experience

Extensive knowledge and hands-on experience in Windows, Linux, and UNIX operating systems

Extensive knowledge and hands-on experience in managing servers and networks in cloud and virtual machine environments

Strong knowledge of network hardware and software (routers, switches, firewalls, VPNs, VDI, MPLS)

Proficiency in network monitoring tools and troubleshooting methodologies

Understanding of network security best practices

Excellent problem-solving and analytical skills

Familiarity with different types of networks, including LANs, WANs, VPN, MPLS, VDI, and cloud-based systems

Solid knowledge of performance Improvement best practices

Willingness to build professional relationships with staff and customers

Professional certification, such as CISSP, CCNA, or CCNP

Excellent communication, motivational, and interpersonal skills