What are the responsibilities and job description for the Baristas & Shift Leaders position at Identity Coffee Co.?
We are building the founding team for our brand-new Identity Coffee Co. Gilford location! We’re hiring both energetic Baristas and experienced Shift Leaders who take pride in exceptional coffee, fast-paced team energy, and great customer connections.
Whether you’re a hospitality pro looking to step into daily floor leadership or someone who loves delivering a warm morning vibe behind the bar, we want to hear from you.
What You’ll Do
- All Team Members:
- Handcraft espresso beverages, cold brews, refreshers, smoothies and seasonal drinks to standard.
- Welcome guests, run the POS register, and deliver fast, attentive service.
- Prep, plate, and serve locally sourced baked goods and food items.
- Maintain bar hygiene, restock syrups and milks, and handle daily open/close checklists.
- Shift Leads (Additional Responsibilities):
- Serve as the floor lead during assigned shifts, directing workflow and managing morning rush bottlenecks & supporting the team.
- Handle daily store opening or closing procedures
- Support on-the-floor training for new baristas, drink consistency, food safety and sanitation standards.
- Monitor food and beverage inventory throughout the day and flag low-stock items.
- Step in to troubleshoot guest concerns or basic register/equipment needs with a calm, solution-oriented attitude.
- What We’re Looking For
- Barista Candidates:
- Must be at least 18 years of age.
- Prior food, cafe, or retail experience is great, but a positive attitude, punctuality, and eagerness to learn matter most.
- Comfortable working on your feet in a fast-paced environment.
- Shift Lead Candidates:
- Minimum 1 years of lead, supervisory or senior barista experience in a cafe, bakery, or quick-service food concept.
- Proven reliability with opening/closing responsibilities and cash handling.
- Strong communication skills and the ability to coach peers constructively during a rush.
- Availability Requirements (Both Roles):
- Must have reliable, year-round transportation.
- Open availability for early morning openers (starting around 5:30/6:00 AM) and/or afternoon closes, including weekend shifts.
Perks & Culture
- Competitive hourly wages plus tips.
- Free specialty drinks and food on shift, and generous employee discounts.
- Clear pathway for baristas to train up into leadership as the location grows.
Fun, collaborative team environment launching a fresh community space.
Pay: $11.00 - $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Which role are you primarily applying for? (Barista / Shift Leader / Open to Either)
- How many years of supervisory, keyholder, or shift lead experience do you have in food service or retail? (Numeric)
Work Location: In person
Salary : $11 - $13