Business Analyst Intern

Passionate people. Loyal clients. Leading solutions.

With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.

IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.

Summary: 

Passionate people. Loyal clients. Leading solutions. With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. 

Headquartered in Bloomington, MN, with a technology center in Pune, India, and regional offices across six continents, IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create analytical solutions that accelerate our clients’ growth through automated decisions. 

An integral part of IDeaS’ growth strategy is to explore opportunities where the company’s analytical and decisions-system capabilities can be applied to solve tomorrow’s business challenges in travel, hospitality and beyond. The IDeaS.Lab team leads this effort through continuous innovation to develop new solutions together with our internal teams, clients & partners. 

The Business Analyst Intern, Emerging Solutions reports directly into the Director, Emerging Solutions and plays an essential role in supporting one or more projects within the IDeaS.Lab department.  This internship offers hands-on experience in AI-driven business innovation, providing opportunities to learn, contribute, and make a real impact.

Primary Responsibilities 

• Design and test prompts for AI models and agents to support IDeaS.Lab outcomes.
• Map and document business processes, identifying opportunities for automation and agentic AI using Microsoft 365 tools (e.g., Power Automate, Copilot Studio).
• Support the design, prototyping, and documentation of Copilot agents and automated workflows, under guidance.
• Help audit and recommend improvements to SharePoint/Teams file structures and permissions, supporting a streamlined and secure collaboration environment.
• Contribute to user guides and training materials for new workflows and file management practices.
• Assist in developing project plans, tracking progress, and communicating status to stakeholders.
• Communicate and track regularly on the status of project goals by ensuring project results meet requirements regarding quality, reliability, and schedule. 
• Supports IDeaS.Lab team to ensure agreed upon goals, objectives, and deadlines are met. 
• Contribute ideas and observations regarding processes and/or procedures to improve efficiency, customer service, quality and/or cost savings as part of assigned projects, under the guidance of the IDeaS.Lab team.  

Knowledge, Skills and Abilities 

• Proficiency in the Microsoft 365 tools ( Teams, Co-Pilot, SharePoint, Power Automate, Power Apps & Copilot Studio)
• Interest or experience in designing and implementing automated workflows and agentic AI solutions.
• Understanding of file management, permissions, and collaboration best practices in SharePoint and Teams
• Confident in fast-paced environment, with ability to perform well under pressure; ability to adhere to deadlines 
• Recommended: knowledge of MS Project, Wrike, Smartsheet's or similar project management tools 
• Excellent organizational and problem-solving skills
• Excellent negotiation, facilitation, and presentation skills 
• Excellent interpersonal, oral, and written communication skills 
• Ability to work and communicate effectively and efficiently in teams, including virtual teams. 

Complexity 

• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.  
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.  
• Networks with senior internal and external personnel in own area of expertise.

Education 

• Path towards a Bachelor’s or Masters degree or similar, preferably in Business Management, Information Systems or Computer Science, related field. 

Experience 

• Minimal experience required but coursework or project experience in research, analysis, automation, data science or  AI is preferred.

Equivalency: 

• Equivalent combination of education, training, and relevant experience may be considered in place of the requirements stated above. 

We Support Who You Are….

As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world.  Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life. 

At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices. 

Additional Information:To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. 

Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.

Resumes may be considered in the order they are received.

IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment.

IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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