What are the responsibilities and job description for the Dental Front Office Treatment Coordinator position at Ideal Smiles Dentistry?
Ideal Smiles Dentistry, located in the heart of Virginia Beach near Town Center, provides high-quality dental care with a focus on personalized service. We offer a range of services, including preventative care, modern treatments for dental issues, and affordable cosmetic dentistry options such as teeth whitening, Invisalign®, and veneers. Our team, led by Dr. Shabana Zahir, is dedicated to patient comfort, creating a relaxing experience for all. Committed to excellence, our skilled professionals stay up-to-date with the latest techniques and technology, ensuring state-of-the-art care. At Ideal Smiles Dentistry, our mission is to help you achieve a healthy and beautiful smile.
The Dental Front Office Treatment Coordinator plays a vital role in providing exceptional patient care at our Virginia Beach, VA office. This is a full-time, on-site position. Responsibilities include managing appointment schedules, communicating treatment plans, verifying patient insurance, assisting with payments and billing, and supporting the office team with administrative tasks. As the first point of contact, the Treatment Coordinator fosters a welcoming environment, ensuring patients are comfortable and informed about their dental care journey.
- Strong skills in Phone Etiquette and Customer Service, ensuring effective and friendly communication with patients.
- Proficiency in Appointment Scheduling and Receptionist Duties, including maintaining an organized schedule and handling patient check-ins and check-outs.
- Experience with Office Administration and familiarity with billing, insurance verification, and maintaining accurate records.
- Excellent interpersonal skills, including professionalism, empathy, and the ability to build trust with patients.
- Detail-oriented with strong multitasking skills to thrive in a fast-paced environment.
- Prior experience in a dental or medical office setting is a plus.
- Proficiency in dental software and electronic health records systems is an advantage.