What are the responsibilities and job description for the Cloud Infrastructure Manager position at Ideagen?
Role Purpose
Location- Fort Lauderdale, Florida USA
Level - Experienced Professional
Department - Product R&D
Working Pattern - Hybrid
Benefits - Benefits at Ideagen
Salary - this will be discussed at the next stage of the process, if you do have any questions please feel free to reach out
Ideagen is seeking a Cloud Infrastructure Manager to lead and evolve our global cloud operations across a diverse SaaS portfolio. This is a hands-on leadership role within our Infrastructure & Operations team, focused on ensuring reliability, scalability, and efficiency in a 24/7 multi-region environment.
Responsibilities
- Oversee daily cloud operations including deployments, monitoring, incident response, and change management across AWS and other platforms.
- Provide technical leadership for infrastructure projects, upgrades, and critical incidents.
- Lead and develop a team of Site Reliability Engineers, fostering growth and performance.
- Collaborate with FinOps to manage cloud costs and implement optimisation strategies.
- Support integration of newly acquired businesses into Ideagen’s infrastructure.
- Drive observability initiatives through monitoring, alerting, and dashboarding.
- Ensure compliance with cybersecurity and audit requirements.
- Manage vendor relationships and coordinate escalations.
- Lead capacity planning, disaster recovery, and business continuity efforts.
- Promote continuous improvement through automation and best practices.
Skills and Experience
- Experience managing multi-region, multi-vendor cloud environments in a SaaS context.
- Strong knowledge of AWS and/or Azure, including IaaS and PaaS services.
- Familiarity with databases such as MSSQL, MySQL, PostgreSQL, and cloud-native options.
- Proficiency in DevOps tools (Docker, Kubernetes, Terraform, etc.).
- Proven leadership experience in technical teams.
- Agile working experience.
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!
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