Sr Cloud Engineer

at FUJIFILM in Boise, Idaho, United States

Job Description

Position Overview

The Fujifilm Cloud Services Senior Cloud Engineer is responsible for being the technical lead on all projects and support within the Fujifilm Cloud Services environments. This would include leading teams and projects, as well as providing technical guidance to other team members and customers. This role is also responsible for building, maintaining, and supporting the highly- available infrastructure systems in order to deliver Synapse Cloud Services Hosting, Disaster Recovery and Archiving services. The ideal candidate will possess hands-on experience in supporting and managing Windows Server infrastructure within AWS cloud environments, ensuring optimal performance, security, and scalability.

An ideal candidate knows how to take charge and lead teams to accomplish a goal. They can make technical decisions and provide advise to other engineers, within the boundaries of their role and follow policy and change management guidelines. Technical project management skills are strong for this candidate. This person can lead calls, assign tasks to appropriate parties, and manage follow up communication. They track progress and drive execution. They should be innovative and have excellent analytical and problem solving skills. One would be managing complex, distributed systems and will need to be skilled to diagnose and resolve complex problems. Attention to detail is necessary. This candidate must also strive to solve problems at their root. Priorities shift quickly in this fast paced IT operational environment. You must be flexible and adapt well to a wide range of priorities, tasks and technologies while maintaining a positive attitude.

It is expected that the technical knowledge of the candidate is has both depth and breadth across IT operational knowledge areas. Candidate must be a major contributor to continual improvement in all processes and knowledge areas, in alignment with ITIL4 framework.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Duties and Responsibilities:

Windows Server Management: Administer, monitor, and maintain Windows Server EC2 infrastructure hosted on AWS, ensuring high availability, security, and performance.

Cloud Architecture: Implement and assist in optimizing AWS hosted application solutions, utilizing best practices for scalability, reliability, cost-efficiency, and performance.

Security & Compliance: Implement and manage security best practices in AWS, including patch management, access controls, encryption, and network security for Windows-based workloads.

Incident Management: Respond to and troubleshoot Windows Server-related incidents in the AWS environment, ensuring minimal downtime and service disruption.

Backup & Disaster Recovery: Implement robust backup, recovery, and disaster recovery strategies for Windows servers in AWS to ensure business continuity according to best practices.

Collaboration: Work closely with other IT teams, including DevOps, network, and security teams, to ensure smooth integration of Windows servers into the broader cloud environment.

Cloud technical resource for customer Hosted and Disaster Recovery projects

Responsible for supporting customers, both internal and external for 24/7 data center operations

Implementation, maintenance, and support of large-scale compute and storage environments

Experience with supporting web-based applications in a Cloud environment

Assist in data migration projects from on premise to Cloud environments

Contribute to continual improvement efforts using lessons learned documentation knowledge sharing with peers, and new process development

Perform peer reviews and auditing for various operational areas

Participation in on call rotation

Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.

Duties may include other responsibilities tasked to role as necessary by management to support the Cloud Services operations.

Qualifications:

Experience

Prior experience as a Cloud engineer as the primary technical resources in Cloud projects

Prior experience working with AWS environments supporting Windows operations systems preferred

At least 5 years of Microsoft Windows Server operating systems experience

Experience working remotely in mission-critical, operations support environment

At least 5 years of system, network and/or application administration

Intermediate knowledge of technical topics in the field of VMWare, Windows OS, Active Directory, data center storage and infrastructure management

Educational Requirements

BS degree or higher in Computer Science, Management Information Technology (IT) Systems, Engineering or related field or equivalent work experience

Certification/Licensure:

AWS Certified SysOps Administrator- Associate, or equivalent certification

Special Skills or Other Job Requirements:

Must have knowledge of networking for Cloud hosted solutions

Must be capable of quickly picking up new concepts and be able to execute them effectively.

Have a complete understanding and ability to troubleshoot the various systems and their interdependencies

Proven ability to operate effectively in high pressure situations and successfully handle multiple competing priorities

Must be able to adapt and handle a varied workload and able to re-prioritize in a fast paced, changing environment

Must be able to self-manage time and tasks efficiently to complete obligations without the need for direct supervision

Ability to make solid progress in the face of ambiguity and imperfect knowledge

Must have the ability and confidence to take on the technical lead for operational teams

Show leadership by contributing ideas and solutions to problems

Ability to decompose complex problems into simple, straight-forward solutions

Ability to interact with other teams to diagnose and solve technical problems as quickly and efficiently as possible

Strong sense of ownership, urgency, and drive

Ability to properly document configurations and distribute to teams and supported applications

Participation in off hours work as needed

Physical requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

The ability to sit up 75-100% of applicable work time.

The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of app