Office Manager

Idaho Tents & Events is a leading provider of event rental solutions, dedicated to delivering exceptional service and memorable experiences for clients across Idaho. As an Office Manager, you will play a pivotal role in ensuring the smooth operation of sales and multiple departments, directly impacting the success of our events and client satisfaction. This position offers the opportunity to work in a dynamic, fast-paced environment where attention to detail, leadership, and a passion for customer service are highly valued. Join a team that values growth, collaboration, and a commitment to excellence in the event rental industry.

• Client Management: Meet with clients to understand their event needs, provide proposals, and manage expectations throughout the rental process.
• Operations & Logistics Support: Coordinate and oversee the scheduling, delivery, setup, teardown, and pickup of rental equipment and facilities.
• Staff Supervision: Supervise, train, and schedule employees in the dish and linen department, Will Call department, and other rental staff. Coordinate with event staff, catering, and vendors as needed.
• Inventory & Equipment Management: Monitor and maintain rental equipment inventory, assess damages, and coordinate repairs or replacements to ensure quality standards.
• Financial Administration: Develop and manage event budgets, negotiate rental contracts, process invoices, and oversee payment collection.
• Customer Satisfaction: Ensure all rentals and events meet client requirements, address issues promptly, and gather feedback to improve services.
• Marketing & Sales: Promote rental services, conduct facility tours, and identify opportunities to increase bookings and revenue.
• Compliance: Ensure all operations adhere to company policies, safety standards, and relevant regulations.
• Property Cleanliness: Oversee the cleanliness and organization of rental properties and facilities.

• Proven experience in office management, event coordination, or a related field
• Strong leadership and team supervision skills
• Excellent customer service and interpersonal abilities
• Effective problem-solving and troubleshooting skills
• Strong organizational and multitasking capabilities
• Experience with budget management and contract negotiation
• Familiarity with event management and inventory software
• Ability to work Monday through Friday and Saturdays as needed
• Strong communication skills, both written and verbal

• Health, Dental, and Vision Insurance
• 401(k) Plan
• Paid Time Off (PTO)
• Footwear Reimbursement
• Paid Holidays
• Flexible Scheduling
• Participation in Management Operations Meetings
• Opportunities for Growth and Advancement