What are the responsibilities and job description for the Service Technician position at Idaho Steel Products, Inc.?
Job Posting: Service Technician
Location:Idaho Falls, ID
Department: Service
Employment Type:Fulltime, Non-Exempt
Reports To: Service Manager
About the Company
As a unified global group, Idaho Steel, Kiremko, and Reyco bring together decades of innovation, craftsmanship, and partnership in foodprocessing technology. We set new standards for reliability, efficiency, and longterm value. With a strong foundation of craftsmanship, innovation, and a commitment to sustainable progress, we bring together teams around the world who share a passion for quality and continuous improvement.
Our people take pride in their work, support one another, and stand behind the equipment we build. As we continue to grow, were looking for individuals who want to be part of a stable, forwardthinking organization where dedication, ingenuity, and teamwork drive everything we do.
What We Are Looking For
We are seeking a reliable and motivated Service Technician who is eager to learn and grow within our service team. The ideal candidate has strong mechanical aptitude, a foundational understanding of industrial equipment, and a willingness to travel to support our customers. You enjoy hands-on work, solving mechanical problems, and taking pride in delivering high-quality service while maintaining a strong focus on safety and customer satisfaction.
This role is ideal for someone who works well with others, adapts quickly to changing priorities, and is comfortable working in both shop and customer-site environments with guidance and support as needed. This position requires regular travel.
Travel accommodations include:
- Per-diem
- Overnight allowance
- Paid travel time
- Provided company auto
- Provided lodging
Job Responsibilities
- Assist with the repair, installation, and maintenance of machinery at customer sites and company facilities
- Travel regularly to support emergency repair work, scheduled preventive maintenance, and final equipment installations
- Work safely at all times while complying with company, plant, and state safety regulations
- Perform basic troubleshooting and repairs involving mechanical, steam, hydraulic, and electrical systems
- Set up, operate, and assist with a variety of welding machines and welding applications
- Read, interpret, and apply blueprints, symbols, and specifications accurately
- Perform preventive maintenance tasks, follow maintenance schedules, and complete clear and concise documentation
- Maintain a strong customer service focus, including professional verbal and written communication with customers and internal teams
- Handle stressful situations professionally while meeting deadlines and service commitments
- Maintain cleanliness of work areas, welds, and materials, including proper cleanup of metals and equipment
Desired Education and Experience
- High school diploma or GED required; technical school, trade school, or vocational training preferred
- 13 years of experience in a mechanical, industrial service, maintenance, or manufacturing environment preferred
- Basic working knowledge of mechanical systems, hydraulics, steam, and electrical components
- Familiarity with industrial food processing equipment or food processing equipment is strongly preferred
- Demonstrated mechanical aptitude with the ability to diagnose and solve problems
- Basic welding experience, including knowledge of different welding applications and machines
- Ability to work with a variety of metals, including stainless steel, carbon steel, aluminum, Alloy 20, and hardened carbon steels
- Strong basic math skills, including addition, subtraction, and introductory geometry
- Willingness and ability to travel consistently, including on short notice
Incentives
We are a growing company with a lot of opportunity and a great culture. You will work on challenging projects and initiatives with the opportunity to continue to shape our team as well as get the support, training, and experience that will help further your career and potential.
- Medical, Dental, Vision insurance
- Life insurance
- Paid holidays
- Tiered paid vacation
- 401k with a great company match
- Flexible benefits plan (HSA)
- Anniversary Rewards