Resident Director, University Housing (1399)

Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.

Resident Director, University Housing (1399)
Pocatello - Main
NOT eligible for remote work, on-campus position
Priority Date: September 7, 2026

Institution Information

Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!

Job Description

The Resident Director provides leadership and operational oversight for a residential community, fostering a safe and educational living environment that supports student success. The position is responsible for the effective management of residence hall operations, student engagement, staff supervision, and community standards while serving as a primary resource for students, faculty, and university partners. The Resident Director promotes student development, responds to community needs, and ensures the consistent implementation of housing policies, procedures, and university expectations.

This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.

Key Responsibilities

• 
  Provide leadership and day-to-day management of an assigned residence hall community.
• Foster a safe, welcoming, and educational residential environment that supports student learning, personal growth, and well-being.
• Build positive relationships with students, faculty, staff, and campus partners to support student success and community engagement.
• Exercise sound judgment in responding to student concerns, behavioral issues, emergencies, and other situations requiring professional intervention.
• Oversee residence hall operations, including administrative processes, business practices, resource management, and the consistent application of housing policies and procedures.
• Supervise, guide, and support student staff and contribute to their training, development, and performance.
• Plan, promote, and support educational, social, and community-building programs that enhance the residential experience.
• Monitor and address the conduct and activities of individuals and groups within the residence hall, ensuring compliance with university policies and community standards.
• Maintain accurate documentation, reporting, and communication in accordance with departmental expectations.
• Collaborate with departmental leadership to resolve complex or unique situations and ensure consistent operations across residence halls.
• Demonstrate a visible and engaged presence within the residential community, responding appropriately to student and operational needs.
• Perform other duties and responsibilities as assigned to support the mission and goals of University Housing.

Minimum Qualifications

• Bachelor’s degree from an accredited institution of higher education.
• At least two (2) years of experience working as a resident assistant or in a live-in housing position.
• Demonstrated ability to create strong communities in a Residence Hall setting.
• Demonstrated ability to work in emotionally charged situations.
• Strong planning, organizational, and interpersonal skills.
• Demonstrated ability to communicate effectively in verbal and written forms.
• Demonstrated ability to lead and supervise students.

• At least one (1) year experience using StarRez housing software.
• At least one (1) year supervision of students in a housing environment.
• At least one (1) year experience serving at a resident director level for duty responsibilities.

You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received on or before September 7, 2026. Salary will be commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.

Note: Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.

Posting Number: req2794
Type: Working 12 months per year
Position: Non-classified Staff
Housing Administration

Idaho State University is an Equal Employment Opportunity employer, including Veterans and individuals with disabilities.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

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