What are the responsibilities and job description for the Application Administrator Associate, ITS (2663) position at Idaho State University?
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Application Administrator Associate, ITS (2663)
Pocatello - Main
Eligible for a hybrid remote work schedule, as approved by the hiring manager
Priority Date: November 20, 2025
Institution Information
Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!
Job Description
Under the Application and Database Administrator Team Lead’s supervision, provide Application Administration support for various applications on campus Office 365, Google, DocuSign, Qualtrics and other Campus Wide software as assigned.
This is a promotional opportunity for current employees of Idaho State University only.
This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.
Key Responsibilities
Act as primary support for one or more applications that may include configuration and integrations with other applications that extends across the university and/or functional areas.- Provide high-level administration tasks to various systems and applications including, but not limited to, data refreshes, application upgrades, configuration changes, security management, code migrations, change control, release management, and new functionality exploration.
- Monitor application performance for usage and efficiency. Proactively take corrective action and recommend upgrades or capacity increases to existing software when required.
- Coordinate with vendors, information technology staff, and functional departments during application and system upgrades.
- Consult with customers to help increase business efficiency using existing services and technology.
- Keep abreast of emerging service management principles and technologies applicable to the University and remain highly technically competent.
- Occasional on‐call and after business hours/weekend support.
- Performs other related duties as required.
Minimum Qualifications
- Bachelor’s degree in a relevant field or equivalent related experience and/or training.
- Excellent teamwork, interpersonal, and relationship management skills.
- Ability to learn quickly, work independently, and adapt to new technologies and processes.
- This is a promotional opportunity for current employees of Idaho State University only.
Preferred Qualifications
- Prior experience working in Higher Education.
- Two years of experience in Google Administration
- Experience administering 3rd party applications such as TeamDynamix, Office 365, Docusign, and Qualtrics
- Prior experience supporting complex application environments, including Windows/UNIX/Linux-based operating systems.
- Experience working with relational database technology, including SQL or PL/SQL programming.
- Experience with Single Sign On (SSO) including CAS, Shibboleth, LDAP.
- Familiarity with Ellucian Banner or similar ERP systems, document management, or portal software applications.
- Automation tools experience including shell scripts and job schedulers.
Additional Information
You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received on or before November 20, 2025. Salary will be between $55,000 and $58,000 per year, commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.
Note: Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.
Posting Number: req2629
Type: Working 12 months per year
Position: Non-classified Staff
Division: Information Technology Services
Idaho State University is an Equal Employment Opportunity employer, including Veterans and individuals with disabilities.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
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Salary : $55,000 - $58,000