What are the responsibilities and job description for the IT Systems Specialist position at ID TECH?
Company Overview:ID Tech is the Leader in Magnetic Stripe and Smart Card Technology located in Cypress, CA is looking to hire IT System Specialist to join our team.Core Responsibilities1. Infrastructure & Networking
● Manage and optimize the office network architecture, including firewalls (e.g., Sonicwall, Cisco ASA), switches, and VPN configurations.
● Maintain and monitor server health, hardware assets, and overall IT infrastructure to ensure maximum uptime.
2. IT Operations & Compliance
● ERP Maintenance: Provide technical support for the TIPTOP (GP 5.1) ERP system and resolve day-to-day user issues.
● Email & Security: Manage email services (Outlook) and secure email gateways (Barracuda). Monitor and respond to cybersecurity incidents using CrowdStrike.
● General IT Support: Oversee general IT department affairs and ensure all operations comply with global corporate IT policies.
3. Web Development & System Optimization
● System Modernization: Plan and execute the migration of legacy ASP internal web applications to a modern framework to enhance security and performance.
● Full-Cycle Development: Responsible for the design, development, testing, and maintenance of internal web applications.
QualificationsMandatory Requirements:
● ERP Maintenance
● Technical Development: Experienced in database management with SQL Server or Oracle.
● M365 Expertise: Proven experience in managing and operating the Microsoft 365 (O365) ecosystem.
● Language Skills: Fluent in both Mandarin Chinese and English. Must be able to collaborate effectively with the APAC headquarters and handle US local operations.
● Professionalism: Strong sense of responsibility, collaborative spirit, and the ability to communicate technical concepts to non-technical stakeholders across different organizational levels.
Preferred Qualifications (Plus):
● Experience with TIPTOP (GP 5.1) ERP system implementation, customization, or maintenance.
● Prior experience managing Sonicwall or Cisco ASA firewalls.
● Technical Development: Proficient in C# / ASP.NET (Core / MVC)
● Legacy Support: Ability to read, understand, and troubleshoot legacy ASP source code for reconstruction and migration purposes.
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $75,000 - $85,000