What are the responsibilities and job description for the Supervisor,Distribution Center position at ID Logistics?
About ID:
ID Logistics is an international contract logistics group, with revenue of €1,911 million in 2021. ID Logistics has more than 360 sites across 18 countries, representing 8.0 million square meters (86 million square feet) of warehousing facilities in Europe, America, Asia and Africa, with 28,000 employees.
With a global client portfolio balanced between retail, detail picking, healthcare and e-commerce sectors, ID Logistics is characterized by offers involving a high level of technology. ID Logistics US is well-positioned with strong capabilities in the food and beverage, consumer packaged goods, e-commerce industries, and has a unique set of competencies across all verticals within the co-packaging service portfolio.
The Supervisor is responsible for managing distribution center associates by treating associates and customers like family. The Supervisor keeps safety first in action and thought, sweats the details, and fosters trust by avoiding surprises and delivery on promises. Successful supervisors work well in a dynamic environment supportive of innovation. This position touches on all aspects of distribution center management allowing the DC Supervisor to gain experience to grow to the next level of management.
When you join ID Logistics, you become part of a company committed to Investing in our Employees. This commitment is the foundation for the ID Logistics benefits program. As an Employer of Choice, ID Logistics invests in you by providing a comprehensive benefits program that offers a valuable, affordable benefit plan package that includes medical, dental, vision, employer paid life insurance, 401(k) with employer match, generous paid time off along with other supplemental benefits.
Salary Range $65K to $75K
Schedule: First Shift.
Responsibilities:
- Promotes a safe and secure environment for all associates, temporary employees, and customers' products.
- Follows established operational procedures for activities such as verification of incoming and outgoing shipments, handling, and disposition of materials, and keeping warehouse inventory current.
- Primarily responsible for ensuring training is completed (OSHA equipment, compliance, etc.) and records are maintained for a variety of needs including OSHA, customer, and other audits.
- Manages key operational requirements within the budget and according to customers' requirements.
- Builds a positive teamwork environment by listening and communicating with all associates and coaching as appropriate.
- Coaches and trains associates to become successful and productive including issuance of training, performance plans or counseling as necessary.
- Plans, assigns, and supervises work of hourly roles including lead(s) and office support.
- Meets and exceeds customer satisfaction through strong understanding of customer expectations.
- Addresses and helps resolve customer complaints both verbally and written directly and indirectly.
- Inputs payroll data (hours, comments) for hourly direct reports daily. Must be approved weekly.
- Reviews attendance information and awards attendance incentives or issues appropriate counseling.
- Able to handle accident handling (injury management, witness statements, reporting and investigation).
- Interviews applicants for hourly roles and makes hiring decisions.
- Maintain food safety and sanitation standards, in accordance with Food Safety Guidelines.
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Benefits:
- Industry leading benefits package
- Competitive Medical, Dental, and Vision options (1st day of the next month after hire)
- 401(k) with generous matching program
- Vacation and sick time
- Friendly and Open Door culture …and MORE
Qualifications:
- 3 years of supervisory experience in a distribution, 3PL, or warehouse environment.
- Bachelor's Degree in Logistics/Supply Chain, or general business preferred.
- Experience with WMS software required; Manhattan Scale or Red Prairie a plus.
- Experience with 5S and continuous improvement programs.
- Strong Microsoft Office experience including Word, Excel, PowerPoint, and Outlook.
- Experience with time keeping; ADP E-Time is a plus.
- Ability to work in a fast paced, dynamic environment.
- Able to demonstrate effective written and verbal communication skills.