What are the responsibilities and job description for the Operations Supervisor position at ID Logistics?
WEEKEND SHIFT: Start time 4:30am. Saturday & Sunday are 12 hour days. Friday and Monday are 8-10 hour days.
About Us:
ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50 sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics-and this is just the beginning
Position Overview:
The Operations Supervisor plays a key role in managing their team's workflow by assigning tasks, supporting staff, monitoring results, and reporting to senior management. They ensure safety and efficiency by improving processes, setting team targets, and acting as a link between employees and upper management. Supervisors are also responsible for coaching and resolving issues.
Work Location: This is an on-site role
Work Schedule: Friday - Monday
Compensation/Benefits: Attractive annual salary of $63,000-$67,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Compensation is based on experience, skills, and education.
Key Responsibilities:
- Follows established operational procedures for activities such as verification of incoming and outgoing shipments, handling, and disposition of materials, and keeping warehouse inventory current.
- Primarily responsible for ensuring training is completed (OSHA equipment, compliance, etc.)
and records are maintained for a variety of needs including OSHA, customer, and other audits.
- Manages key operational requirements within the budget and according to customers' requirements.
- Meets and exceeds customer satisfaction through strong understanding of customer expectations.
- Addresses and helps resolve customer complaints both verbally and written directly and indirectly.
- Set goals for performance and deadlines in ways that comply with company's plans and vision and communicate them to subordinates
- Promote a safe environment for the customer's product, associates, and temporary Completes operations by developing schedules, assigning and monitoring work, gathering resources, implementing productivity standards, resolving operations problems, maintaining reference manuals, and implementing new procedures.
- Monitor employee productivity and provide constructive feedback and coaching.
- Receive complaints and resolve problems.
- Maintain timekeeping and personnel records by inputting payroll data (hours, comments) for hourly direct reports daily and approving weekly.
- Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.
- Maintains safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
- Able to handle accident handling (injury management, witness statements, reporting and investigation).
- Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
- Observe all company safety rules and assist in enforcement as appropriate.
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Requirements:
Minimum Requirements:
- High School Diploma or GED; BS/BA in Logistics/Supply Chain, general business relevant field is preferred; or equivalent combination of experience and education.
- At least three years proven experience as supervisor or relevant role in a distribution, 3PL or warehouse environment.
- Experience with 5S and continuous improvement programs.
- Excellent communication and interpersonal skills.
- Strong knowledge of MS Office and WMS software.
- Experience with time keeping; ADP E-time is a plus.
Preferred Qualifications:
- Bachelor's degree strongly preferred.
- Bi-lingual, Spanish speaking a plus.
- Microsoft Office Suites experience; or equivalent combination of education and experience is preferred.
- Lean six sigma experience a plus.
- Inventory experience a plus.
- Third Party Logistics (3PL) experience a plus.
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Req Benefits: Medical, Dental, Vision-FSA/HSA programs available-401K with matching program-Vacation and sick time-Friendly and Open-Door culture
Salary : $63,000 - $67,000