What are the responsibilities and job description for the Clerk, Operations Office position at ID Logistics?
Description of the Position:
The Flow Controller position is a fast -paced environment. This position is essential to the operation’s success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi- task in an efficient and timely manner.
When you join ID Logistics, you become part of a company committed to Investing in our Employees.
This commitment is the foundation for the ID Logistics benefits program. As an Employer of Choice, ID Logistics invests in you by providing a comprehensive benefits program that offers a valuable, affordable benefit plan package that includes medical, dental, vision, employer paid life insurance, 401(k) with employer match, generous paid time off along with other supplemental benefits.
Responsibilities:
• Provides customer service assistance to customers and manages incoming calls.
• Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
• Set daily delivery appointments.
• Process incoming deliveries.
• Process completed loads.
• Resolve any issues with shipping and/or receiving with internal staff.
• Files paperwork daily.
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.
Benefits:
- Medical, Dental, Vision after 60 days of employment (Options available)
- 401K with matching program
- STD, LTD
- Vacation and sick time
- Friendly and Open-Door culture
Schedule: M-F 07:00-15:30
Hourly Rate: $20.00
Qualifications:
Requirements:
• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.
Salary : $20