What are the responsibilities and job description for the Clerk, Operations Office position at ID Logistics?
The window associate position is a fast -paced environment. This position is essential to the operation’s success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi- task in an efficient and timely manner.
Responsibilities:
- Provides customer service assistance to customers and manages incoming calls.
- Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
- Set daily delivery appointments.
- Process incoming deliveries.
- Process completed loads.
- Resolve any issues with shipping and/or receiving with internal staff.
- Files paperwork daily.
- Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
- Observe all company safety rules and assist in enforcement as appropriate.
- Other duties as assigned.
Compensation: $23.00 hour plus a $1.50 shift differential
Schedule: Wednesday 12:00pm-6:00pm Thursday- Saturday-6:00 am - 6:00 pm
Qualifications:
- High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task