What are the responsibilities and job description for the 113 - Clerk, Operations Office position at ID Logistics?
The window associate position is a fast -paced environment. This position is essential to the operation’s success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi- task in an efficient and timely manner.
Responsibilities:
- Provides customer service assistance to customers and manages incoming calls.
- Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
- Set daily delivery appointments.
- Process incoming deliveries.
- Process completed loads.
- Resolve any issues with shipping and/or receiving with internal staff.
- Files paperwork daily.
- Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
- Observe all company safety rules and assist in enforcement as appropriate.
- Other duties as assigned.
Benefits:
Medical, Dental, Vision
401K with matching program
STD, LTD - HSA, FSA
Vacation and sick time
Friendly and Open-Door culture
Compensation: $23.00 hour plus a $2.00 shift differential
Schedule: Rotating
Shift: Nights 6PM – 6AM
Qualifications:
- High School Diploma or GED; or equivalent combination of experience and education.
- 3 months of verifiable customer service experience.
- Strong written and verbal communication skills.
- Outstanding computer and data entry skills.
- Ability to effectively multi-task.