What are the responsibilities and job description for the Flow Controller-Wed-Sat-630AM-5PM position at ID Logistics US?
Job Description:
Provide excellent customer service and manage incoming calls.
Shift: BHD
Wednesday- Saturday 6:30 AM - 5:00 PM
Requirements:
Provide excellent customer service and manage incoming calls.
- Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.
- Schedule and review daily delivery and carrier appointments.
- Process incoming deliveries and check in/out all tractors and trailers promptly.
- Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff.
- Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.
- Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.
- Resolve shipping and receiving issues in collaboration with internal teams.
- Maintain accurate records and complete daily audits, including yard checks and inventory tracking.
- Ensure compliance with Good Manufacturing Practices and report any noncompliance.
- Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.
- Follow all company safety rules and assist in enforcement.
- Perform other duties as assigned.
- Medical, Dental, Vision after 60 days of employment (Options available)
- 401K with matching program
- STD, LTD
- Vacation and sick time
- Friendly and Open Door culture
Shift: BHD
Wednesday- Saturday 6:30 AM - 5:00 PM
Requirements:
- High School Diploma or GED; or equivalent combination of experience and education.
- 3 months verifiable customer service experience.
- Strong written and verbal communication skills.
- Outstanding computer and data entry skills.
- Ability to effectively multi-task.
Salary : $22