CSR

Job Description:

Manage shipping and receiving within our system in partnership with Distribution Center

Manager and Supervisors.

• Processing billing and invoicing with tight turnaround times and attention to detail.
• Resolve any issues with billing, invoicing, shipping and/or receiving with customers and
  
  

internal management.

• Daily effective communication (email, phone, or in-person) with customers and internal
  
  

team members and management.

• Act as a liaison between the warehouse and the customer in administration of accounts and
  
  

between the office and customer regarding invoicing and credit changes.

• Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when
  
  

necessary.

• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.
  
  

Requirements:

High School Diploma or GED; or equivalent combination of experience and education;

Bachelor’s degree in business or similar discipline preferred.

• 3 years verifiable customer service experience
• Strong written and verbal communication skills
• Outstanding computer and data entry skills
• Proficient in Microsoft Office suite