What are the responsibilities and job description for the F&B SUPERVISOR position at Icy Strait Point - Hoonah Alaska?
Icy Strait Point is a unique cruise ship destination located in Hoonah, Alaska, just 35 miles west of Juneau. Owned by Huna Totem Corporation, it operates as a private port for renowned cruise lines, including Royal Caribbean, Celebrity, and Holland America. Guests can explore 21 curated excursions, savor Alaskan cuisine at various restaurants, and shop at local stores. The destination highlights Alaska's natural beauty and Native culture, delivering an unforgettable visitor experience. Our team is committed to ensuring each guest enjoys an authentic Alaskan adventure.
This is a full-time, on-site role located in Hoonah, AK, for an F&B Supervisor. The F&B Supervisor will manage daily food and beverage operations, oversee service standards, and ensure an exceptional guest experience. Key responsibilities include supervising and supporting F&B staff, upholding quality in food service, addressing guest concerns, and maintaining an efficient workplace environment. The position requires strong leadership and a dedication to delivering outstanding customer service.
- Experience in Supervisory Roles, including team training, delegation, and performance management
- Knowledge of Food Service and Service Standards in the food and beverage industry
- Strong Customer Service skills, focused on creating memorable guest experiences
- Excellent Communication abilities to interact effectively with staff and guests
- Ability to thrive in a fast-paced, team-oriented environment
- Food safety certification or equivalent is a plus
- Familiarity with Alaskan culture and hospitality is a beneficial asset