What are the responsibilities and job description for the ServiceNow Tester position at ICS Global Soft, Inc.?
Hello,
Hope you are doing great.
We have an immediate Requirements for these role
📌 Hiring: ServiceNow Tester
📍 Location: Dallas, TX – 5 Days onsite role (any JPMC will also work)
🕒 Job Type: Long Term Project
Job Description: We are looking to hire ServiceNow Testers with strong integration and infrastructure testing experience for an ongoing project involving ServiceNow to Alveria integration via MFTS.
Mandatory Skills:
- ServiceNow testing (preferably integration-focused)
- MFTS / file transfer systems
- Firewall and certificate (SSL/TLS) validation
- File-based data validation (CSV/XML/JSON)
- End-to-end integration testing
- PowerShell scripting (nice to have)
Job Description:
We are seeking a ServiceNow Tester with strong integration and infrastructure testing experience to support a critical data integration project. The role involves validating the end-to-end flow of call data from ServiceNow (SNOW) through MFTS (Managed File Transfer System) into Alveria for Workforce Planning.
🔄 Key Responsibilities
✅ Integration Testing
- Validate end-to-end data flow from ServiceNow → MFTS → Alveria
- Ensure files are generated and transferred successfully every 30 minutes
- Verify ingestion of files into Alveria system
✅ File & Data Validation
- Validate file format as per Alveria specifications
- Check naming conventions, timestamps, and completeness
- Perform data reconciliation between ServiceNow and Alveria
- Identify and report data discrepancies (missing/duplicate records)
✅ Infrastructure Validation
- Test file transfer via MFTS with secure protocols
- Validate firewall rules, connectivity, and access
- Work with SSL/TLS certificates to ensure secure transfers
✅ Test Execution & Defect Management
- Design and execute test cases and test scenarios
- Perform functional, integration, and regression testing
- Log and track defects using tools (Jira/ServiceNow)
✅ Error Handling & Monitoring
- Test failure scenarios (missing file, late delivery, corrupted file)
- Validate retry and alert mechanisms
- Monitor scheduled file arrivals and processing
🛠️ Required Skills
🔹 Core Skills
- ServiceNow (basic understanding of data export/integration)
- Strong integration testing experience
- Experience in file-based data validation (CSV/XML/JSON)
🔹 Infrastructure Skills (Mandatory)
- MFTS (Managed File Transfer Systems)
- Firewall configuration and validation
- Certificates (SSL/TLS) handling
🔹 Scripting (Good to Have)
- PowerShell scripting for:
- File validation
- Automation checks
- Monitoring jobs
Venkateswara
Senior Technical Recruiter
ICS Globalsoft Inc
1231 Greenway Drive | Ste 375 | Irving, TX 75038
NMSDC Certified | Certified Minority Business Enterprise (MBE), SBE | An E-Verify company
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Salary : $70