Senior Technology Consultant, Managed IT Services

Massachusetts based Senior Technology & Systems Consultant

Job Summary:

Senior Engineers’ duties include: Managing all aspects of our customer’s technologies; Mentoring, educating, guiding and supporting associate/mid-level team members; Performing IT assessments, delivering recommendations and proposals; and nurturing customer relationships. Seniors play a crucial role at iCorps as they serve. Ensure excellent client service while fostering consultant development. This is a hands-on technology role.

Responsibilities:

• Provide clients with technical expertise pertaining to networking mobility virtualization security and cloud-based solutions.
• Evaluate recommend implement manage and execute new technologies.
• Update existing infrastructure to ensure optimal network performance compute performance security and availability.
• Develop leadership to create IT strategies ensuring the networking compute and storage infrastructure meets current and future requirements based on needs and regulations while optimizing the IT budget.
• Understand on-premise hybrid and cloud architectures as well as proven best practices that enable high operational resiliency.
• Ability to work in various environments have excellent follow-up skills provide detailed documentation and work effectively and independently.
• Participation in proposal content product research and sales meetings with prospective clients may be required.
• Understand fundamentals of IT governance.

Requirements:

• Outstanding communication skills; able to explain complex IT needs and risks in a non-technical manner.
• Bachelor's degree in Computer Science or equivalent experience.
• Minimum of 5 years of experience in maintaining and supporting various technology environments.
• Prior consulting experience is highly desirable.
• Professional certifications strongly preferred: Microsoft expert certification (Cloud technology) CISSP CCSP and other related industry certifications.
• Comprehensive understanding of operating platforms connectivity security and information management.
• Fundamental knowledge of advanced troubleshooting theory and practice.
• Deep knowledge of the complete Microsoft SaaS cloud stack including Microsoft 365 EMS
• Microsoft Entra ID Purview Compliance and device management.
• In-depth knowledge of Microsoft Azure IaaS services including virtual machines storage networking backup/site recovery and security.
• Azure App Services and web application firewalls.
• Advisory understanding of AI and CoPilot.
• Exposure to both AWS and Google Cloud services.
• Experience with the transformation from on-premises to cloud services.
• Knowledge of technologies such as identity services such as Active Directory Okta etc.
• Strong hands-on networking firewalls routing and switching experience.
• Experience with virtualization technologies such as VMware Citrix and Microsoft.
• Exceptional interpersonal skills to build client relationships and work effectively with team members.

Starting salary for this position is $130,000 annually. For more information please visit our website at www.icorps.com or send your resume

iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.