What are the responsibilities and job description for the Scheduling Coordinator position at ICON Smile Studios?
Job Overview
We are seeking a detail-oriented and organized Scheduling Coordinator to join our dynamic team. The ideal candidate will play a crucial role in managing appointment schedules and ensuring seamless communication between patients and healthcare providers. This position requires a strong understanding of dental terminology and excellent customer service skills to enhance patient experience.
Duties
- Coordinate and manage appointment schedules for patients, ensuring optimal utilization of provider time.
- Answer phone calls and respond to patient inquiries with professionalism and courtesy.
- Maintain accurate patient records, including medical history, ICD-9 codes, and insurance information.
- Collaborate with medical staff to ensure timely updates regarding patient appointments and any changes in scheduling.
- Assist in managing front desk operations, including greeting patients and handling administrative tasks.
- Ensure compliance with Medicare regulations and maintain confidentiality of medical records.
- Provide exceptional patient service by addressing concerns and facilitating communication between patients and healthcare providers.
Qualifications
- Previous experience as a Medical Receptionist or Dental Receptionist is preferred.
- Familiarity with medical terminology and ICD-9 coding is highly desirable.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills to interact effectively with patients and staff.
- Proficiency in medical office management software is a plus.
- Ability to work collaboratively within a team environment while maintaining a high level of professionalism.
- Prior experience in patient service roles is advantageous.
Join our team as a Scheduling Coordinator, where your contributions will directly impact the quality of care provided to our patients. We look forward to welcoming a dedicated professional who thrives in a fast-paced environment!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Virginia Beach, VA 23462 (Required)
Ability to Relocate:
- Virginia Beach, VA 23462: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
