What are the responsibilities and job description for the Shipping Clerk position at Icon Protection?
GENERAL SUMMARY OF POSITION:
The Shipping Clerk is responsible for preparing and processing the administrative aspects of outgoing shipments, ensuring accuracy, efficiency, and compliance with company procedures and shipping regulations. This role supports warehouse operations by preparing shipping documents, coordinating carrier pickups, tracking shipments, and maintaining accurate records in shipping systems and ERP. The Shipping Clerk position involves meticulous attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced warehouse environment. The Shipping Clerk plays a crucial role in the timely and accurate delivery of products to customers and other destinations.
CORE & ESSENTIAL FUNCTIONS:
TASKS:
- Prepare and process shipping documents including packing lists, shipping labels, and bills of lading
- Schedule and coordinate pickups and deliveries with various carriers (FedEx, UPS, LTL, TL, etc.)
- Enter shipping and receiving data into inventory or ERP systems accurately and promptly
- Verify shipping information and ensure all documentation complies with customer and carrier requirements
- Track and monitor shipments to ensure on-time delivery and resolve delays or issues with carriers
- Maintain accurate and organized records of all shipments and receipts
- Communicate with internal departments (warehouse, customer service, purchasing, etc.) to coordinate outgoing orders and incoming materials
- Assist in checking in deliveries and updating records as needed
- Ensure proper labeling and documentation for domestic and international shipments
- Support the warehouse team with inventory audits, cycle counts, or other clerical tasks when needed
- Maintain a clean and organized shipping office area and ensure compliance with safety policies
- Assist in all cycle counts and physical inventories (monthly, yearly, and as assigned)
- Maintain flexibility regarding hours worked to respond to high demand periods when required
- Perform special projects and other related duties as assigned.
QUALIFICATIONS, KNOWLEDGE, AND SKILL REQUIREMENTS:
Proven experience as a shipping clerk preferred. High school diploma or equivalent preferred; technical degree is a plus. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Ability to manage time and organization of multiple priorities and projects is essential. Demonstrates strong comprehension of written instructions, correspondence, and memos, and the ability to effectively share information with others. Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to carry out instructions furnished in written, oral, or diagram form and solve problems involving multiple variables and different levels of complexity. Computer proficiency in company required software and Microsoft Office (outlook, word, excel) is required. Adherence to health and safety regulations (e.g. constant use of protective gear). Excellent analytical skills and attention to detail. Work effectively to meet or exceed productivity goals. Must work effectively with others. Ability to work overtime and flexible schedules/shifts. Maintains a positive attitude and contributes to a positive work environment.
EQUAL OPPORTUNITY EMPLOYER
Icon is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, protected veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age, disability, or any other legally protected characteristic under applicable law.