What are the responsibilities and job description for the Patient & Site Engagement Operations Specialist position at ICON plc?
Patient & Site Engagement Operations Specialist (Base) Congress Coordination
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development
We are currently seeking a Patient Recruitment Lead to join our diverse and dynamic team. As a Patient Recruitment Lead at ICON, you will play a critical role in driving patient recruitment strategies for clinical trials. You will collaborate with internal teams and external partners to ensure that patient recruitment goals are met, while fostering positive patient experiences and contributing to the success of clinical research initiatives.
For This Role, You Will Be Doing:
- Primary focus: Congress Coordination
- Leading the development and execution of patient recruitment strategies to ensure timely enrollment in clinical trials.
- Collaborating with cross-functional teams, including clinical operations, marketing, and external vendors, to implement effective recruitment campaigns.
- Analyzing recruitment data and trends to identify challenges, optimize strategies, and improve patient enrollment outcomes.
- Engaging with patient advocacy groups and community organizations to build partnerships that enhance recruitment efforts.
- Ensuring compliance with regulatory standards and ethical guidelines while maintaining high levels of patient satisfaction throughout the recruitment process.
Your Profile:
- Bachelor’s degree in life sciences, healthcare, or a related field.
- Excellent Project Management experience
- Ability to travel up to 10% of the time
- Proven experience in patient recruitment for clinical trials, with a strong understanding of recruitment strategies and best practices.
- Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders and build strong partnerships.
- Strong analytical skills, with the ability to assess recruitment data and optimize strategies to meet enrollment targets.
- Commitment to ensuring ethical and compliant recruitment practices while fostering a positive experience for patients.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our
careers site
to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
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