What are the responsibilities and job description for the Accounts Receivable Associate position at ICON Mechanical Inc?
Company Description ICON Mechanical Inc is a family-owned, fully licensed, bonded, and insured HVAC contractor serving the Phoenix area, with deep roots in the Valley of the Sun. The company provides custom installation, repair, and maintenance of refrigeration, air conditioning, and heating systems for both residential and commercial customers. With experienced technicians who understand the extreme Arizona desert climate, ICON Mechanical delivers reliable, high-quality services and products to meet diverse comfort and safety needs. The team offers a 24/7 emergency repair hotline to ensure prompt support for critical AC and heating issues. Customers receive transparent, up-front pricing and personalized recommendations, whether choosing repairs or unit replacement that aligns with their budget and requirements.
Role Description The Accounts Receivable Associate is a full-time, on-site role based in Goodyear, AZ. This role is responsible for generating and issuing customer invoices.
Day-to-day activities include reconciling customer accounts, monitoring aging reports, following up on overdue balances, and coordinating with internal teams to resolve billing discrepancies. The associate will communicate with customers regarding statements, payment plans, and questions about their accounts, ensuring a professional and courteous experience. Additional responsibilities may include supporting month-end closing activities, preparing basic financial reports related to receivables, and contributing to process improvements in billing and collections.
Qualifications
- Strong analytical skills to review account details, reports, and reconcile discrepancies.
- Proficiency in invoicing processes and accuracy in data entry for accounts receivable.
- Basic knowledge of finance or accounting principles relevant to receivables management.
- Customer service skills to handle inquiries, resolve issues, and maintain positive client relationships.
- Effective communication skills, both written and verbal, for interacting with customers and internal teams.
- Experience with accounting software and Microsoft Office (especially Excel).
- Ability to prioritize tasks, meet deadlines, and maintain attention to detail in a fast-paced environment.
- High school diploma or equivalent required; additional education in accounting, finance, or business is preferred.
- Prior experience in accounts receivable, billing, or a related finance role is beneficial.
Skills/ Qualifications
Required
- High School Diploma/ GED (or Higher) or experience in a related field
- Intermediate level of proficiency in Microsoft Outlook, Word, Excel, PowerPoint
Soft Skills
- Critical Thinking
- Detail Oriented
- Multi-tasking
- Communication
- Adaptable
Hard Skills
- Microsoft Excel/ Office
- Strong Typing Skills
- Microsoft Teams
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance
- Paid Time Off
- Growth Opportunities