Dental Treatment Coordinator

Overview
We are seeking a highly organized and detail-oriented Dental Treatment Coordinator to join our dental practice. This vital role involves managing patient treatment plans, coordinating appointments, and ensuring seamless communication between patients and clinical staff. The ideal candidate will have strong administrative skills, experience with dental and medical office systems, and a commitment to providing exceptional patient service. Knowledge of dental terminology, coding, and health information management is essential to succeed in this position. Bilingual abilities and clinical experience are considered valuable assets.

Responsibilities

• Coordinate patient treatment plans and explain procedures clearly to ensure understanding and compliance
• Manage appointment scheduling using systems such as Dentrix or similar platforms
• Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate billing and documentation review
• Assist patients with intake processes, insurance verification, and payment arrangements
• Maintain accurate medical records and documentation in compliance with HIPAA regulations
• Review clinical documentation for completeness and accuracy before submission
• Provide front desk support including multi-line phone system management, patient greeting, and office management duties
• Support the clinical team with administrative tasks such as filing, data entry, and office organization
• Ensure excellent patient service through effective communication, phone etiquette, and professional demeanor

Skills

• Proficiency with dental practice management software such as Dentrix
• Strong knowledge of dental terminology and health information management standards
• Experience with insurance verification processes for Medicare, Medicaid, and private insurers
• Excellent organizational skills with the ability to handle multiple tasks efficiently in a fast-paced environment
• Exceptional communication skills—bilingual abilities are highly desirable
• Knowledge of HIPAA compliance requirements and confidentiality protocols
• Previous clinic or dental office experience preferred; strong clerical or administrative background in healthcare settings is advantageous

This role offers an opportunity to be an integral part of a dedicated healthcare team committed to delivering outstanding patient care through efficient administrative support.

Job Types: Full-time, Part-time

Work Location: In person