Inside Sales/Territory Sales (2417)

POSITION TITLE:               Inside Sales Representative

JOB CLASSIFICATION:     Non-Exempt

REPORTS TO:                    Inside Sales Manager

LOCATION:                        Kirkland, WA

COMPENSATION               $30.00-$32.00 plus incentives

PRIMARY FUNCTION:

The Inside Sales Representative will help drive sales of Company products with both existing and new customers. The inside sales representative will primarily execute outbound sales calls to our existing dealer base, while working closely with Sales and Customer Service teams, as well as with end customers, resellers, and the entire management group.

DUTIES AND RESPONSIBILITIES

• Learning the fundamentals of radio communication
• Collaborate closely with internal departments such as Marketing, Credit, Sales Support, Production, and Logistics to streamline sales transactions and enhance customer satisfaction
• Gather and analyze customer feedback to identify areas for improvement and inform strategic decision-making.
• Drive sales growth and exceed company sales targets by promoting and selling Key products across various channels
• Remain knowledgeable and up to date on Icom products and services and industry trends
• Maintain accurate records and information on all customer activities in CRM (Pipedrive)
• Research accounts, identify key players, and generate interest
• Prepare sales forecasts
• Track relevant KPIs
• Occasionally travel to meet with clients and attend industry events.
• Other Duties as assigned

JOB REQUIREMENTS:

• 3 years of sales experience with strong emphasis on cold calling and new account acquisition.
• Experience in the 2-way radio industry is highly desirable.
• Demonstrated success in consistently achieving and surpassing sales targets, particularly through proactive outreach and cold calling efforts.
• Proficiency in CRM systems and sales analytics tools to effectively manage and track customer interactions and sales performance.
• A results-driven mindset, with a proven ability to drive revenue growth through strategic prospecting and sales tactics.
• Strong communication and interpersonal skills, with a persuasive demeanor that resonates well over the phone and in face-to-face interactions.
• Be available to travel on a quarterly basis to meet with customers and attend trade shows
• Ability to thrive in a fast-paced, collaborative environment, where teamwork and adaptability are essential to success.

BENEFITS

• 401(k) & 401(k) matching

• Flexible spending account

• Health insurance (Medical, Dental, Vision, FSA)

• Life insurance

• Paid Holidays – 11 (including 1 floating)

• Flexible Days – 3 days/calendar year

• Vacation – 12 annually

• Quarterly Productivity and Profit-Sharing Bonuses

Founded in 1979, Icom America is part of the Icom Corporation, a worldwide leader in two-way radio equipment for land, marine, aviation, and amateur radio communications. Icom America provides a competitive compensation and benefits package, including bonuses, medical, dental, vision, life and disability insurance, matching 401(k) retirement plan, and paid time off. 

Icom is an Equal Opportunity Employer. Employees and job applicants are protected from discrimination based on race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit-based factors.

Salary : $30 - $32