Supply Chain Coordinator

Job Tasks and Business Decisions:

• Contact person for customers regarding managing national and international shipments (Ex, warehouse or drop shipments) and general customer communication
• Order Management – PO acceptance, confirmation of shipping date
• Review inventory to match outbound orders and forecasted sales
• Receive inventory into our internal ERP system, assist with EOM inventory as needed
• Update and manage outbound order reports to customers, and provide updates as needed
• Review inventory levels, support the Supply Chain Manager and Business Management with inventory replenishment
• Process customer orders and draft shipping documents under country-specific requirements, as well as national and international laws and regulations
• Forward shipment confirmations and shipping documents to customers for all completed orders
• Assist accounting with invoicing (goods receipt) of all completed orders
• Handle freight inquiries and coordinate with carriers and forwarders regarding loading and delivery dates; arrange freight coverage, manage carrier relationships, and independently onboard new carriers and brokers, including completing the required setup documentation.
• Participate in periodic relationship reviews (audits, order accuracy, etc)
• Assume responsibility for order issues and questions that arise after the Cincinnati office closes for the day, and provide support where needed on both the bulk and warehouse side
• Provide excellent service to our various customers, carriers, facilities, and business partners

Required Experience regarding the Job:

• Bachelor’s Degree in Business, Supply Chain, or related field
• An Associate's Degree or High School Diploma may be considered with adequate, relevant experience in a similar or related field (3 years)
• Customer Service, Data entry experience, and Inventory management experience
• Warehouse/Terminal order fulfilment, inventory replenishment experience
• Good math aptitude, strong computer skills, specifically Microsoft Excel
• Independently motivated to produce results
• Must have strong multi-tasking, problem-solving, and time management skills, complemented by an organized and structured way of working, a proactive and accountable mindset, and openness to digital tools and data-driven decision making.
• Ability to work in an empowered team environment, including the ability to effectively communicate, share information, resolve issues, and give and receive both positive and negative feedback in a respectful and professional manner
• · Effectively interact with all levels in the organization, both domestically and internationally

Preferred:

• SAP or other ERP system experience
• Import/Export experience
• Bilingual – fluent in Spanish

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-site gym
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Preferred)

Experience:

• Supply chain: 3 years (Required)
• Customer service: 3 years (Required)
• Data entry: 3 years (Required)
• Inventory management: 3 years (Required)

Ability to Commute:

• Blue Ash, OH 45242 (Required)

Work Location: In person