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Logistics Coordinator

ICI Logistics
Charlotte, NC Full Time
POSTED ON 9/18/2026
AVAILABLE BEFORE 1/15/2027

Job Overview

The coordinator works with an assigned Broker to execute freight from tender through delivery, serving as the broker's dedicated support in building, sourcing, tracking, and closing out each load. This includes building loads into our TMS, sourcing and negotiating with carriers within the pricing structure set by the assigned broker, tracking shipments, and handling documentation through to delivery.

Coordinators are assigned to a broker once that broker's production reaches a sustained level and support that broker's book on an ongoing basis.

Duties

● Build the load into our TMS (Rose Rocket) once freight is tendered by your assigned broker

● Vet and source a carrier and negotiate the carrier rate, working within the pricing structure set by your assigned broker

● Send the rate confirmation and Bill of Lading

● Track and trace the shipment through delivery

● Receive the Proof of Delivery, upload it for carrier payment and invoicing, and close out the load

● Resolve service issues directly when within your ability to do so, and escalate to your assigned broker when it isn't — reporting the outcome either way

● Maintain accuracy of rate and margin figures on every load through delivery

Qualifications

● Experience in freight brokerage, logistics, or transportation support. One year minimum of like experience required.

● Working knowledge of logistics and freight platforms, such as Highway and ePay Manager

● Strong attention to detail and comfort communicating with carriers directly

● Ability to stay responsive during time-sensitive situations, including occasional issues outside standard business hours

Join us as a Logistics Coordinator if you’re passionate about streamlining supply chain processes while delivering exceptional results! Your expertise will help shape efficient logistics solutions that support our company’s growth ambitions while providing valuable career development opportunities in a vibrant team environment.

* Base salary does NOT include commissions/this position is commission eligible

Pay: $40,000.00 - $50,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

  • Do you possess at least one year of relevant experience in logistics and/or supply chain/transition brokerage?

Work Location: In person

Salary : $40,000 - $50,000

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