Administrative Coordinator

About the Position

We're looking for a dependable, organized, and resourceful individual to join our team as an Administrative Coordinator. This position involves a variety of responsibilities, including customer service, scheduling, invoicing, and supporting our project managers and technicians.

As a small company, we value people who take ownership of their work, pay attention to details, communicate well, and follow through on responsibilities. We're looking for someone who can work independently while also being a team player, takes initiative to solve problems, and is willing to acknowledge mistakes and learn from them.

While experience is valuable, we believe attitude, work ethic, and good judgment are just as important. We don't expect someone to know everything on day one. We're willing to train the right person who is eager to learn, willing to figure things out, and takes pride in doing their job well.

For someone who demonstrates these qualities, there is an opportunity to develop new skills, take on additional responsibilities, and grow with our company.

Responsibilities

Customer Service & Scheduling

• Answer incoming calls, assist customers, and direct calls as needed.
• Receive and document customer service requests.
• Schedule service calls and coordinate with technicians and project managers.
• Communicate scheduling updates and changes to customers and employees.
• Greet visitors and assist with general office needs.

Invoicing & Administrative Support

• Prepare and process customer invoices using QuickBooks Online.
• Enter and maintain accurate customer, job, and billing information.
• Organize and process service tickets, technician work logs, and other job-related paperwork.
• Entering vendor bills and maintaining accounts payable records.
• Review paperwork for accuracy and follow up on missing or incomplete information.
• Provide administrative support to project managers and technicians.
• Maintain organized electronic and paper filing systems.

Daily Office Operations

• Keep track of outstanding tasks and follow through to completion.
• Maintain office supplies and assist with general office needs.
• Communicate with customers, vendors, and coworkers to resolve routine questions or issues.
• Help identify ways to improve office procedures and efficiency.
• Assist with other administrative responsibilities as needed.

Qualifications

Required

• Strong organizational skills and attention to detail.
• Clear effective communication both verbally and written
• Dependability and a willingness to take responsibility for assigned work.
• Resourcefulness and the ability to research problems, find solutions, and recognize when to ask for assistance.
• Good judgment and the ability to manage responsibilities independently.
• Strong written and verbal communication skills, including fluency in English.
• Ability to manage multiple tasks and changing priorities.
• Comfortable using computers, spreadsheets, email, and office applications.
• Willingness to learn new systems and procedures.
• Ability to work independently while also contributing to a team.
• High school diploma or equivalent.

Preferred

• Experience with QuickBooks Online or comparable accounting software.
• Experience with invoicing, accounts payable, or general bookkeeping.
• Experience with Google Sheets or Microsoft Excel.
• Experience using Apple computers and applications.
• Previous experience in an administrative, office coordination, or customer service role.
• Familiarity with Dropbox or similar document management systems.
• Current North Carolina Notary Public commission or willingness to become a notary.

Pay: $20.00 - $25.00 per hour

Expected hours: 33.0 – 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• English (Required)

Ability to Commute:

• Candler, NC 28715 (Required)

Work Location: In person

Salary : $20 - $25