What are the responsibilities and job description for the Host position at ICHIBAN SUSHI OGDEN?
Overview
We are seeking a friendly and professional Host/Host to create a welcoming atmosphere for our guests. The ideal candidate will excel in guest relations, communication, and providing exceptional customer service in a fast-paced restaurant environment. This role is essential in ensuring guests have a positive first impression and a memorable dining experience. Previous experience in hospitality or food service is preferred, but we value enthusiasm and a genuine passion for guest satisfaction.
Responsibilities
- Greet guests warmly upon arrival and manage waitlists efficiently
- Escort guests to their tables and provide menus
- Manage reservations and seating arrangements using POS systems such as Aloha POS, Micros POS, or similar platforms
- Answer phone inquiries with professional phone etiquette and assist with reservations or questions
- Maintain cleanliness and organization of the host/host station and waiting area
- Coordinate with servers and kitchen staff to ensure smooth seating flow
- Handle guest inquiries, complaints, or special requests with professionalism and courtesy
- Assist in guest relations by providing information about the restaurant’s offerings and amenities
Requirements
- Previous experience as a Host/Host or in food service/hospitality is preferred
- Strong communication skills and excellent phone etiquette
- Familiarity with POS systems such as Aloha POS or Micros POS is a plus
- Experience in guest services, serving, or hotel environments is advantageous
- Ability to manage multiple tasks efficiently in a fast-paced setting
- Exceptional customer service skills with a friendly demeanor
- Professional appearance and positive attitude
- Ability to work flexible hours, including evenings, weekends, or holidays as needed
This position offers an opportunity to be part of a dynamic team dedicated to delivering outstanding guest experiences.
Job Type: Part-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $13 - $14