What are the responsibilities and job description for the Lead Program Specialist, Energy Efficiency position at ICF?
Description
Lead Program Specialist, Energy Efficiency
Location: Must be located within Los Angeles, Orange, San Bernardino, Riverside, Imperial, or San Diego Counties to be considered
Ready to make a difference?
We are seeking an experienced and mission driven Lead Program Specialist to join our Southern California Equitable Building Decarbonization (EBD) team. This role provides operational and strategic leadership for large scale, residential decarbonization programs, with a strong emphasis on equitable delivery, community partnership, and post launch execution excellence.
The Lead Program Specialist will serve as the single point of accountability for program delivery, ensuring performance, quality, compliance, and customer experience goals are consistently met. This individual will work closely with subcontractors, vendors, clients, and internal cross functional teams to deliver affordable, scalable decarbonization solutions—particularly for low income and historically underserved customers.
Travel Requirements: this position requires up to 10% travel in Southern California for in person work, site visits, events and conferences
What You Will Be Doing
Program Delivery & Performance Management (Post Launch)
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$108,006.00 - $183,610.00
California Remote Office (CA99)
Lead Program Specialist, Energy Efficiency
Location: Must be located within Los Angeles, Orange, San Bernardino, Riverside, Imperial, or San Diego Counties to be considered
Ready to make a difference?
We are seeking an experienced and mission driven Lead Program Specialist to join our Southern California Equitable Building Decarbonization (EBD) team. This role provides operational and strategic leadership for large scale, residential decarbonization programs, with a strong emphasis on equitable delivery, community partnership, and post launch execution excellence.
The Lead Program Specialist will serve as the single point of accountability for program delivery, ensuring performance, quality, compliance, and customer experience goals are consistently met. This individual will work closely with subcontractors, vendors, clients, and internal cross functional teams to deliver affordable, scalable decarbonization solutions—particularly for low income and historically underserved customers.
Travel Requirements: this position requires up to 10% travel in Southern California for in person work, site visits, events and conferences
What You Will Be Doing
Program Delivery & Performance Management (Post Launch)
- Own day to day operational performance across all program workstreams, ensuring delivery against approved targets, timelines, equity goals, and contractual obligations.
- Monitor production metrics, pipeline health, assessments, construction activity, and project closeout.
- Proactively identify performance risks and drive corrective actions to maintain service levels and delivery momentum.
- Ensure program workflows, tools, and standard operating procedures are executed consistently and effectively.
- Partner with operations, analytics, and quality assurance teams to identify process gaps and implement continuous improvements.
- Support updates to program manuals, SOPs, reporting, and governance as the program matures.
- Manage program budgets in partnership with finance and operations teams; track spend against forecasts and funding constraints.
- Deliver accurate, timely performance and compliance reporting to clients and internal leadership.
- Ensure adherence to regulatory, funding, and contractual requirements throughout program execution.
- Serve as a primary client facing lead for routine updates, issue resolution, and performance discussions.
- Build and maintain strong relationships with implementation partners, contractors, and vendors to ensure alignment and accountability.
- Address escalations related to customer experience, partner performance, or delivery risks.
- Provide clear direction, prioritization, and decision making support for program staff supporting steady state operations (e.g., program advisors, construction project managers, outreach leads).
- Reinforce role clarity, accountability, and collaboration across cross functional delivery teams.
- Bachelor’s degree in Energy, Engineering, Environmental Science, Business, or a related field (or applicants can substitute one year of related experience for one year of education)
- 8 years experience in program management within energy efficiency, electrification, decarbonization, or related experience
- 2 years experience managing operational budgets
- Deep understanding of policy drivers and regulatory priorities related to building decarbonization in California.
- Experience overseeing large, multi stakeholder, utility or government funded programs.
- Experience managing a California Energy Commission (CEC) and/or US Department of Energy (DOE) program.
- Strong consulting mindset with the ability to balance strategic leadership and operational execution.
- Experience managing vendors, contractors, and implementation partners at scale.
- Demonstrated success managing post launch program operations, performance, and delivery accountability.
- Strong experience working with community based organizations and serving residential or commercial customers undergoing complex energy upgrades.
- Program and operational leadership
- Performance management and continuous improvement
- Stakeholder and client relationship management
- Budget oversight and compliance reporting
- Clear, confident communication across technical and non technical audiences
- Excellent stakeholder management, facilitation, and client facing communication skills.
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$108,006.00 - $183,610.00
California Remote Office (CA99)
Salary : $108,006 - $183,610