What are the responsibilities and job description for the Shipping/Receiving Clerk (1st Shift) position at IceCap Cold Storage?
We are IceCap
At IceCap Cold Storage, we’re more than just a warehouse—we’re the backbone of the food supply chain, ensuring products stay fresh and move efficiently. As a growing cold storage logistics company, we work with businesses across the region to store, manage, and ship temperature-sensitive goods with precision and reliability.
We’re in an exciting phase of expansion, and we know that our people are the key to our success. That’s why we’re focused on building a team that’s adaptable, driven, and committed to excellence—from the warehouse floor to the leadership team. If you thrive in a fast-paced environment where problem-solving and collaboration go hand in hand, you’ll fit right in at IceCap.
Position Summary
The Shipping & Receiving Clerk ensures that all shipping and receiving documents and functions are completed accurately and on time. The Shipping and Receiving Clerk communicates with customers as required and, in conjunction with the Warehouse Manager, develops inbound and outbound freight schedules.
Key Responsibilities
- Follows standard operating procedures (SOP’s).
- Check drivers in and prepare paperwork for the dock to receive or load-out trucks and distributes documentation to the appropriate party.
- Ensure the accuracy of all shipping and receiving documents and gathers and maintains all data and records related to shipping and receiving activities.
- Assure that receiving counts match purchase orders or drivers’ documentation and that shipping counts match delivery ticket requirements and assists in resolving any discrepancies.
- Sign out drivers and supply them with proper paperwork.
- Prepare delivery tickets after checking warehouse inventory to verify quantity.
- Distribute correct copies to the customer and files other copies and confirms this activity on the computer.
- Utilizes common office equipment, computer, and transmission equipment to either report shipping or receiving information or update in-house systems.
Minimum Requirements (Knowledge, Skills, Abilities)
- Excellent interpersonal and communication skills with the ability to interact with all levels of the organization and customers.
- Ability to always maintain a positive attitude, act and respond professionally.
- Detail oriented with ability to follow-up aggressively.
- Must be able to perform several job functions simultaneously
- Basic math skills
- Microsoft Office experience
- Experience working with Warehouse Management Systems (WMS) desired.
- Ability to work a flexible work schedule and shift, including weekends if needed.
Why You’ll Love Working at IceCap
- Be part of a growing company with a mission to revolutionize cold storage logistics.
- Work in a dynamic, fast-paced environment where your contributions make an impact.
- Competitive salary, benefits (health insurance, 401K, PTO, and more), and opportunities for professional development.
IceCap is an Equal Employment Opportunity Employer